Sales Service Agent
hace 1 semana
Descripción del empleo POSITION SUMMARY Responsible for the pre-qualification and assistance to clients, representing the MVCI products and system with integrity while displaying excellent customer service skills according to MVCI standards. CRITICAL TASKSWORKING RELATIONSHIPS:Reports to: Sales & Marketing ManagerInterfaces: All Associates OVERALL RESPONSIBILITIES:• Provide appropriate information to all guests with accuracy, attention to detail and product knowledge.• Conduct pre arrival calls, servicing clients and finding out who travels in party and assist them with any membership issue during their stay.• Identify and take action on all clients’ issues and conducting follow up until the issue is solved.• Qualify clients and be able to diplomatically explain promotion terms and conditions to guests that may qualify for a general information (GI) tour.• Co-ordinate appointments and the time of arrivals with the front desk at the Sales Centre.• Provide appropriate information to all clients with accuracy, attention to detail and product knowledge.• Provide service to and handle all customers’ questions, problems and complaints and solve issues in a satisfactory manner• In charge of delivering welcome packages to MVCI owners.• To maintain and exceed minimum performance standards as established by the Sales management on a period basis.• To obtain referrals from new and existing owners.• Follow up on sales leads, self generated or those provided by S&M Management to improve sales results.• Review own performance with management to improve sales results. ESSENTIAL JOB FUNCTIONS:• To maintain an attitude of customer service throughout your dealings with guests and owners.• To assist owners when necessary with bookings, queries, etc.• To commit to a personal on-going self development programme.• To establish supportive and positive interaction with other Associates.• Remain current on company and industry information.• Through professional persuasion, generate qualified prospective purchasers to attend Marriott’s Club Son Antem sales presentation.• Qualify clients according to the “details of participation” of any given programme.• Be able to explain promotion terms and conditions to guests that may qualify for a general information (GI) tour.• Co-ordinate appointments and the time of arrivals with the front desk at the Sales Centre.• Responsible for contacting In House clients and Owner Referrals in order to generate tours following the company guidelines for In House and referral business. OTHER:- Perform other related tasks as assigned by management.- Comply with MVCI company policy and procedures.- To be in the office on time and show a professional, positive and confident attitude. JOB QUALIFICATIONS:1. Must speak fluent English or German any other language an advantage2. Excellent customer service skills3. Good organizational skills Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
-
Sales Consultant
hace 2 semanas
Mallorca, Illes Balears provincia, España Emprego ES A tiempo completoWe are an expanding real estate group based in Mallorca seeking a Sales Consultant / Listing Agent in Mallorca. We have offices in Pollença and in Palma. What we are looking for: Sales Consultant/Listing Agent in Mallorca Applicant Requirements: - Be able to speak fluent German, English and Spanish (additional languages an advantage but not essential). -...
-
Reservations Agent
hace 2 semanas
Mallorca, Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completoMandarin Oriental Punta Negra, Mallorca is looking for a Reservations Agent to join our Reservations Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group...
-
Rental Sales Agent
hace 2 semanas
Formentera, Illes Balears provincia, España PACTO ETT A tiempo completoDesde pacto precisamos incorporar de manera urgente Recepcionistas/Agente de ventas para empresa de alquiler de vehículos ubicada ron Aeropuerto de Palma y puerto de Palma. **Entre sus principales funciones se encuentran**: - Gestionar contratos de alquiler de vehículos. - Preparar la documentación del contrato. - Realizar la venta de servicios y/o...
-
Excellence Support Agent
hace 2 semanas
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world´s leading bedbank. The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller. Operating under the Hotelbeds brand in the wholesale channel...
-
Passenger Service Agents
hace 9 horas
Menorca, Illes Balears provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 40 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** - **If you are ‘happy to help’ **and **passionate about delivering fantastic customer service**, this could be the role for you. - **What Can We Offer You?** We offer our valued Ground Operations colleagues a range of benefits including: -...
-
Guest Service Line Agent
hace 9 horas
Menorca, Illes Balears provincia, España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Impresionante nuevo resort integrado en un exuberante entorno...
-
Sales Associate
hace 2 días
Mallorca, Illes Balears provincia, España Karl Lagerfeld A tiempo completo**ABOUT THE BRAND** At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We are the only fashion house that carries Karl’s name on its door and we...
-
Group Sales Manager
hace 4 días
Mallorca, Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completoMandarin Oriental Punta Negra, Mallorca is looking for a Group Sales Manager to join our Marketing & Commerce Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental...
-
Sales Executive Digital Sales Europe
hace 1 semana
Mallorca, Illes Balears provincia, España Hotelbeds A tiempo completoHotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...
-
Director of Sales
hace 1 semana
Mallorca, Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completoWe are looking for a **Director of Sales** to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025. Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded...
