ITS Support Assoc II

hace 2 días


aragón, España Amazon A tiempo completo

Job ID: | Amazon Development Center (Tel Aviv) As a member of our IT Services Organization, you will have an opportunity to make a valuable contribution to that goal supporting internal employees. Key Responsibilities Technical on‑premise position supporting internal employees. Hands‑on PC hardware, software and internal tooling support. Use internal ticketing tool to communicate with customers. Prepare hardware for new hires and manage IT asset inventory. Basic Qualifications One or more years’ experience supporting operating systems (Windows, Macintosh or Linux). Experience supporting through various channels (on‑premise). Proficiency with office productivity applications (Outlook, Word, Excel). Experience using a ticket system for customer service requests. Experience with PC imaging. Experience with hardware troubleshooting (client/server, network equipment). Proficient in English. Preferred Qualifications Knowledge of basic network troubleshooting. Understanding of basic concepts of information systems security. Experience providing IT support in a medium to large sized company. Demonstrated willingness to learn and apply new technology. Ability to identify and proactively resolve or escalated issues. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr



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