UX/UI Researcher

About us At Ruby Labs, we are at the forefront of innovation, crafting cutting-edge consumer products that shape the future. Our diverse portfolio spans the health, education, and entertainment sectors, offering exciting opportunities to make a real impact. Our dynamic teams are the driving force behind our success, and we’re always on the lookout for passionate individuals eager to join us on this journey of transformation. About the role We are looking for a result-driven Mid-to-Senior UX Researcher who will play a crucial role in building up our product and improving our user experience by conducting research, analysing user behaviour, and designing intuitive wireframes for both desktop and mobile. Key Responsibilities Conduct competitors & market research to understand user behaviors & flows, pain points, and needs. Analyse existing user interfaces and design of our own solutions. Utilise tools like Visily or Figma to create wireframes, prototypes, and mockups. Develop user personas, customer journey maps, and usability studies to drive data-informed decisions. Collaborate closely with product managers, developers, and designers to ensure seamless user experiences. Test and validate design concepts through A/B testing, surveys, interviews, and analytics. Document research findings and present insights to stakeholders. Stay up to date with industry trends and UX best practices to continually refine our approach. Qualifications 2+ years of experience in UX research and UI/UX design. Proven ability to thrive in fast-paced environments with frequent changes and rapid iteration cycles. Comfortable pushing updates and new features to production regularly and responsibly. Strong focus on delivering high-quality user experiences through thoughtful design, usability, and research-backed insights. Proficiency in Visily (preferred), Figma, and similar design tools. Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards. Experience conducting user interviews, surveys, usability testing, and data analysis. Experience supporting products from early-stage ideation through scaling to large user bases and significant marketing investment (e.g., 0 to millions in spend within months) Ability to translate research insights into actionable recommendations. A basic understanding of front-end development (HTML, CSS, JavaScript) is a plus. Experience with UI frameworks such as HeroUI Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar). Experience working in fast-paced startup environments. Experience leveraging AI-powered tools (e.g., for prototyping, user testing, or research analysis) to accelerate and enhance design workflows. Strong analytical mindset and ability to work with data-driven UX decisions. Excellent communication and collaboration skills. Portfolio or case studies showcasing past research and wireframe designs. Location Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. Benefits Discover the perks of being part of our vibrant team We offer: Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work‑life balance. Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well‑being, without counting days. Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. Company-provided MacBook: Experience seamless productivity with top‑notch Apple MacBooks provided to all employees who need them. Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth Interview Process After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: Recruiter Screening (40 minutes) Final Interview (60 minutes) Life at Ruby Labs At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote #J-18808-Ljbffr