Vendedor/a 40h Vans

hace 1 mes

Salamanca, España VANS A tiempo completo
Principal Accountabilities
Under close supervision:
  • Assists in maximizing store sales and achieving store sales goals
  • Monitors sales progress and results against key targets
  • Leads an environment of productivity by leading customer engagement on the sales floor and providing coaching and feedback to associates
  • Ensures excellence in customer service in the store
  • Monitors customer feedback and addresses concerns
  • Performs a variety of routine assignments
Knowledge and Skill Requirements
  • High school diploma or equivalent education; Associate’s degree preferred
  • Minimum of one year of related experience preferred
Knowledge & Application
  • Applies knowledge of standardized rules, procedures, and operations within a specialized field
  • May include multistep processes requiring detailed knowledge of the area
  • Requires extensive on-the-job training and experience
  • May require formal occupational training or certification
  • Operative/Technician roles typically operate more complex machinery/processes
Problem Solving
  • Problems are known, defined, and readily apparent
  • Issues may occasionally require fact finding to solve
  • Non-routine issues are typically escalated to a senior team member or supervisor
  • Selects the best option from defined procedures/solutions using common sense and experience
  • Refers to procedures, technical aids, co-workers, and supervisors
Interaction
  • Interacts with individuals both within and outside the immediate team to convey basic information
  • Requires basic written and verbal skills to respond to enquiries in a standard format
  • Interaction is day-to-day, requiring a professional manner, customer service skills, common courtesy, and tact
Impact
  • Supports the achievement of goals through personal effort in own work area
  • Impact is typically limited to the immediate team but may affect customer-facing roles
  • Required to achieve daily and weekly tasks under general supervision with work regularly checked
Accountability
  • Accountable for delivery of own work activities to agreed timescales and quality
  • Performance measured against predefined service level requirements
  • Aware of costs and service level requirements and expectations
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