Empleos actuales relacionados con Contact center Training&Quality and Process Improvement Specialist – Banking Operations - Madrid - Santander


  • madrid, España ING Group A tiempo completo

    At ING we are looking for a Contact Center Frontline Specialist We are looking for a talented and enthusiastic Frontline Specialist to join our Contact Center team within the COO domain. Your role and work environment: The responsibility of this role is to oversee the day‑to‑day operations of our Contact Center front‑line team. This role is pivotal in...


  • Madrid, España ING A tiempo completo

    At ING we are looking for a Contact Center Frontline Specialist Your role and work environment: We are looking for a talented and enthusiastic Frontline Specialist to join our Contact Center team within the COO domain The responsibility of this role is to oversee the day-to-day operations of our Contact Center front-line team. This role is pivotal in...


  • madrid, España ING A tiempo completo

    At ING we are looking for a Contact Center Frontline Specialist Your role and work environment: We are looking for a talented and enthusiastic Frontline Specialist to join our Contact Center team within the COO domain. The responsibility of this role is to oversee the day‑to‑day operations of our Contact Center front‑line team. This role is pivotal in...


  • Madrid, España ING A tiempo completo

    At ING we are looking for a Contact Center Frontline SpecialistYour role and work environment:We are looking for a talented and enthusiastic Frontline Specialist to join our Contact Center team within the COO domain.The responsibility of this role is to oversee the day‑to‑day operations of our Contact Center front‑line team. This role is pivotal in...


  • Madrid, España FeverUp A tiempo completo

    As a Partner Support Quality Training & Reporting Specialist you will be responsible for driving excellence in our Partner Support area. You will set and enforce quality standards design and deliver training programs and ensure our representatives consistently provide outstanding service to our partners. You will also manage reporting across performance...


  • Madrid, España ING Group A tiempo completo

    A leading international bank is seeking a Contact Center Frontline Specialist in Madrid.Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.This pivotal role involves overseeing daily operations of the Contact Center team, ensuring quality customer interactions, and...


  • Madrid, España ING Group A tiempo completo

    At ING we are looking for a Contact Center Frontline SpecialistPor favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.We are looking for a talented and enthusiastic Frontline Specialist to join our Contact Center team within the COO domain.Your role and work environment:The...


  • Madrid, España Deutsche Pfandbriefbank A tiempo completo

    Your tasksYou work on the analysis, optimisation, documentation and controlling of processes. Thereby you ensure consistent data, resolve quality issues and standardise terminology. You also support in the implementation of efficient processes.You are also involved in the creation and further development of management reports, evaluations and benchmarks for...


  • Madrid, España Cainiao Group A tiempo completo

    Job DescriptionAnalyze end-to-end logistics processes, including order and parcel management , transportation, warehousing, and distribution, to identify bottlenecks, inefficiencies, and areas for improvement. Utilize process mapping techniques and tools to document current processes and identify opportunities for optimization and standardization.Act as key...


  • Madrid, España Cainiao Group A tiempo completo

    Job DescriptionLas cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Analyze end-to-end logistics processes, including order and parcel management , transportation, warehousing, and distribution, to identify bottlenecks, inefficiencies, and areas for...

Contact center Training&Quality and Process Improvement Specialist – Banking Operations

hace 2 semanas


Madrid, España Santander A tiempo completo

Contact center Training&Quality and Process Improvement Specialist – Banking Operations (Zinia)Country: SpainContact center Training&Quality and Process Improvement Specialist – Banking Operations (Zinia) Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance.  This is an exciting opportunity to make your contribution over a growing market within the business areas of lending, cobranded credit cards and buy-now-pay-later with a solid expansion across different countries with global leading merchants.  Zinia leverages the technological resources and expertise of Openbank, the digital-native