Embedded IoT support engineer Trainee

Overview Embedded IoT support engineer Trainee (d/f/m) role at TK Elevator. This listing contains responsibilities, qualifications, and the onboarding information relevant to the role. Responsibilities Assist in documenting the most common technical mitigations and solutions for embedded device issues. Help maintain a knowledge base of troubleshooting steps, diagnostic procedures, and frequently encountered problems. Support the creation and organization of guides for incident resolution, device rollouts, and integration processes. Prepare and update FAQs, quick reference sheets, and onboarding materials for embedded support. Assist in documenting the most common technical mitigations and solutions for embedded device issues. Help maintain a knowledge base of troubleshooting steps, diagnostic procedures, and frequently encountered problems. Support the creation and organization of guides for incident resolution, device rollouts, and integration processes. Prepare and update FAQs, quick reference sheets, and onboarding materials for embedded support. Help with initial analysis and basic troubleshooting of Linux-based embedded systems under supervision. Assist in gathering diagnostic data using tools such as curl, strace, gdb, tcpdump, and Wireshark. Support the team in tracking and reporting device issues, escalating complex cases as needed. Assist in checking traces in Azure Cloud. Participate in routine device rollouts and integration checks, ensuring documentation is updated accordingly. Work closely with cross-functional, international teams to deliver innovative solutions. Actively participate in team meetings, knowledge-sharing sessions, and the global DevOps community. Continuously learn about embedded systems, IoT protocols, and cloud integration best practices. Qualifications & Requirements Fluent English (spoken and written) is mandatory. Basic understanding of Linux operating systems and troubleshooting concepts. Interest in embedded systems, IoT protocols (DHCP, HTTP, MQTT, CoAP), and cloud integration. Familiarity with documentation tools (e.g., Confluence, SharePoint) and ticketing systems. Strong organizational skills and attention to detail. Effective communication skills for working with engineers and support teams. Team-oriented, proactive, and eager to learn in a fast-paced environment. Currently pursuing or recently completed a degree in Computer Science, Electrical Engineering, or a related field. What we offer Teamwork & safety – an open, transparent, and value-oriented culture Individualized training plan from your very first day. TK Elevator is a company with an open, transparent culture that focuses on the people who make it up. At TKE you will receive frequent feedback, continuous training and space to contribute your ideas. Who We Are At TK Elevator, we’re leading the way in industrial IoT and data-enabled software solutions that make a real difference for our customers and users. Our digital transformation journey is powered by a collaborative, dynamic, and diverse team leveraging cutting-edge technology in a truly international environment. As a trainee, you’ll play a key supporting role in our mission to shape the future of urban mobility. We foster an environment where every team member can thrive, share ideas, and grow professionally. Diverse perspectives and teamwork drive innovation and help us shape the future of urban mobility. If you’re passionate about digital technology and eager to learn from talented colleagues, we encourage you to join us on this exciting journey. Contact Please, send your application in English. Job Details Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Machinery Manufacturing, Facilities Services, and Construction #J-18808-Ljbffr