Junior Front Office Agent
hace 6 días
Scope Process all guest check-ins, check-outs complying with the norms and standards of service of the section, in order to carry out, at all times, a service focused on the customer and his needs, Responsabilities and areas of action Check the agendas of the section to check for pending issues, alerts and messages, possible times of services planned or in progress, as well as analyses, the occurrences and situations pending resolution.Checks and analyses in the system, at the beginning of the shift, the entries and exits of the day, the events foreseen;Provide a general customer service (telephone and Front-Office service, check in and check out, supply of internal and external information requested by the latter, clarification of doubts, response to requests, etc.), seeking to ensure total satisfaction and loyalty at all times.Accompany customers to their room.Perform the control of invoices of the day. Behavioral Competencies Business Orientation (Be Efficient) Goal Orientation (Be Efficient) Adaptation to Transformation (Be Agile) Focus on the internal and external customer (Being Passionate) Team-work (Be Collaborative) Resilience (Be Agile) Rigor and Attention to Detail (Be Efficient) Proactivity (Be Efficient) Enviromental and social Consciousness (Be Conscious) Planning and Organization (Be Efficient) Technical Competencies Customer Service Front Office Service English
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Front Office Agent Day and Night
hace 2 semanas
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Front Office Agent*.** Front Office Agent* Day and Night **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our **Front Office Agent**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate...
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Junior Front Office Agent Pestana Arena Barcelona
hace 2 semanas
Barcelona, España Grupo Pestana A tiempo completoScope Process all guest check-ins check-outs complying with the norms and standards of service of the section in order to carry out at all times a service focused on the customer and his needs Responsabilities and areas of action Check the agendas of the section to check for pending issues alerts and messages possible times of services planned or in progress...
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Front Office Agent
hace 7 días
Barcelona, España Kimpton A tiempo completo**What’s the job?** As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Supervisor. **Your day-to-day** - Be the...
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Front Office
hace 4 días
Barcelona, Barcelona, España Engel & Völkers Benidorm A tiempo completoEn Engel & Völkers Barcelona estamos buscando un/aFront Officepara la planta baja de nuestras oficinas centrales delMetropolitan Market Center ubicadas en la Avenida Diagonal, en Barcelona.¿Cómo sería tu día a día como Front Office / Recepcionista?Gestión de tareas administrativas de back office y front officeAtención al cliente presencial,...
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Front Office Agent
hace 3 días
Barcelona, España Kimpton A tiempo completoWhat’s the job? As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You'll report to the Front Office Supervisor. Your day-to-day: - Be the...
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Front Office
hace 4 días
Barcelona, Barcelona, España Engel & Völkers A tiempo completoDescripción:En Engel & Völkers Barcelona estamos buscando un/a Front Office para la planta baja de nuestras oficinas centrales del Metropolitan Market Center ubicadas en la Avenida Diagonal, en Barcelona.¿Cómo sería tu día a día como Front Office / Recepcionista?Gestión de tareas administrativas de back office y front officeAtención al cliente...
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Guest Experience Agent — Front Desk
hace 2 semanas
Barcelona, España Melia Hotels International S.A.(Meliá) A tiempo completoUna cadena hotelera internacional busca un Front Office Agent para su hotel en Barcelona. El candidato ideal debe tener experiencia en atención al cliente, alta orientación al servicio, y dominio del inglés. Las responsabilidades incluyen personalizar la atención a los huéspedes y manejar las operaciones de recepción. Se valorará un segundo idioma y...
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Front Office
hace 4 días
Barcelona, Barcelona, España Engel & Völkers Spain A tiempo completoEn Engel & Völkers Barcelona estamos buscando un/aFront Officepara la planta baja de nuestras oficinas centrales delMetropolitan Market Center ubicadas en la Avenida Diagonal, en Barcelona.¿Cómo sería tu día a día como Front Office / Recepcionista?Gestión de tareas administrativas de back office y front officeAtención al cliente presencial,...
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Front Desk Night Agent
hace 1 semana
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Mandarin Oriental, Barcelona** is looking for a **Night**Front Desk Agent** to join our **Front Office** team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. **About the job** Based...
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Front Office Supervisor
hace 6 días
Barcelona, España IHG A tiempo completoWhat's the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Front Office Manager. Your day-to-day Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
