Technical Business Analyst
hace 2 semanas
Multinational Automotive Company
¿Qué harás en tu nuevo puesto?
The Technical Business Anayst will provide hands-on development and configuration skills with the Sofico Miles system or similar ones such as Renthub, B1 rental, Goom Rent, Webcar rent, GS base.
- Miles Level 2 Miles Support to Multiple European Countries (valuable knowledge of any other automotive platform instead of Miles)
o Triage incidents and defects -> internal or Sofico
o Solve Incidents and fix Defects
o System Changes - Small to Medium, consulting on Large
- Become a EU expert for configuration and functional capabilities of Sofico Miles software including (valuable knowledge of any other automotive platform instead of Miles):
o formula writing; scheduling; workflow; functional configuration; log interpretation; user administration; data query, extraction and upload; reporting.
- Provide 2nd level application support for functional and technical questions.
- Seek to ensure and maintain system standardisation across all countries
- Engage with IT vendor to prioritise and follow up incidents and change requests through to timely resolution.
- Continuously improve upon the business experience and identify solutions to improve efficiencies
¿A quién buscamos (H/M/D)?
The Technical Business Analyst should have the following skills:
- Excellent influencing skills coupled with ability to manage internal and external relationships and stakeholders
- Strong understanding Integration technologies
- Technical skills in areas such as
o SQL / database
o Reporting
- Can write and review detailed technical solution designs
- Excellent understanding of Integration best practices
- Very strong problem solving and root cause analysis skills
- Demonstrate strong ownership of task at hand and ability to see it through from issue to identification to resolution.
- Demonstrated ability to work in an agile, fast-paced environment
- Ability to work independently, with minimal direction
- Must be Fluent in English
Desirable:
- First hand experience in application management would be considered as an asset.
- Fleet Management System experience - Miles (Sofico) or similar ones: Renthub, B1 rental, Goom Rent, Webcar rent, GS bas
- Fleet or financial services industry experience
- Postfix (RPN) stack-oriented language skills
- Jasper reports
- Knowledge of French , Italian, German, Spanish is a significant advantage
¿Cuáles son tus beneficios?
Interesting professional opportunity
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