Medical Information Associate

hace 6 días


Madrid, España Ergomed A tiempo completo

PrimeVigilance is looking for a Medical Information Associate fluent in English and French to join our growing Medical Information teamResponsibilitiesTo provide approved responses to medical enquiries from external customers (healthcare professionals patients pharmaceutical clients) including call handling in French and English.To accurately identify document and report adverse events/side effects pregnancy and other special situation events and product quality complaints within required timeframes.To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely.To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service.Providing management with regular updates regarding project status and metrics concerning enquiries.Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits.QualificationsLife science / bio medical background healthcare related degree (chemistry biology biotechnology pharmacy nursing)Customer service or call centre experience preferredComfortable receiving enquires by phoneAbility to perform out-of-hours service if requiredTime and issue management delegation organization and multitasking skills with good attention to detailScientific acumenStrong interpersonal and communication skillsAdvanced English and French skills both verbal and writtenAdditional InformationWhy PrimeVigilanceWe prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow.To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us.We offerTraining and career development opportunities internallyStrong emphasis on personal and professional growthFriendly supportive working environmentOpportunity to work with colleagues based all over the world with English as the company languageOur core values are key to how we operate and if you feel they resonate with you then PrimeVigilance could be a great company to joinQualityIntegrity & TrustDrive & PassionAgility & ResponsivenessBelongingCollaborative PartnershipsCome and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application.Remote WorkNoEmployment TypeFull-timeKey SkillsAnti Money Laundering,Disaster Recovery,Hospital,AS 400,Arbitration LawExperienceyearsVacancy1#J-18808-Ljbffr



  • Madrid, España PrimeVigilance A tiempo completo

    Company Description PrimeVigilance is continuing to expand and is looking for a Medical Information Associate with French language to join our dynamic and rapidly growing organization. **Job Description**: The role is ideal for a confident and enthusiastic individual with an understanding of Medical Information who is looking to develop or build on their...


  • Madrid, España PrimeVigilance A tiempo completo

    Company Description PrimeVigilance is continuing to expand and is looking for a Senior Medical Information Associate with French language to join our dynamic and rapidly growing organization. **Job Description**: The role is ideal for a confident and enthusiastic individual with an understanding of Medical Information who is looking to develop or build on...


  • Madrid, España Ergomed A tiempo completo

    A global healthcare company in Madrid is seeking a Medical Information Associate fluent in English and French to join their team. Responsibilities include providing medical inquiries responses, documenting adverse events, and ensuring accurate tracking within the database. Candidates should have a life science background, customer service experience, and...


  • Madrid, España PrimeVigilance A tiempo completo

    **Company Description** We are PrimeVigilance (part of Ergomed PLC), a specialised mid-size pharmacovigilance service provider initially established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance,...


  • Madrid, Madrid, España Grünenthal Group A tiempo completo

    Professional | Permanent | Full-time | Mobile WorkAre you an entrepreneurial thinker? Do you want to join a dynamic team with a strong sense of purpose that thrives on finding new ways to tackle challenges? Then ourCommercial, Marketing & Salesteam is the right place for you: whether you're passionate about Marketing, Medical Affairs, Market Access,...


  • Europa III Alcobendas, Madrid, Spain Meisys A tiempo completo

    Únete a nuestro equipo en Meisys - Oportunidad en el departamento de Medical Information - CallCenter con idioma Portugués.En Meisys, una compañía con más de 15 años de experiencia en consultoría científica, te ofrecemos la oportunidad de formar parte de nuestro equipo en el departamento de Medical Information.¿Qué necesitamos?Necesario lugar de...


  • madrid, España IQVIA A tiempo completo

    A leading global analytics company based in Madrid is seeking a Medical Information Specialist fluent in English, Portuguese, and French. In this pivotal role, you'll provide phone support to health care professionals and patients, process medical inquiries, and foster effective communication within a collaborative team. Applicants should possess a...


  • Madrid, España IQVIA A tiempo completo

    A leading clinical research services provider in Madrid is seeking candidates for a role involving medical information call center services. Responsibilities include providing phone support regarding adverse events and other medical inquiries, processing safety data, and building an effective team environment. The ideal candidate will hold a Life Sciences...


  • Madrid, España Cigna A tiempo completo

    Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 47,000 employees who service 85 million customer relationships throughout the world. Within its international division, a dedicated unit focuses on the needs of International Organisations. This unit, headquartered in...


  • Madrid, España Medpace A tiempo completo

    Psichiatry Medical Director – MadridMedpace is a full‑service clinical contract research organization (CRO) dedicated to accelerating the global development of safe and effective medical therapeutics.ResponsibilitiesProvide medical management and expertise for clinical trials.Contribute medical expertise to study reports, regulatory documents, and...