Support Analyst First Line
hace 1 semana
Schedule Availability to work in shifts: 7x24 (40 hours per week - 5 days per week) Responsibilities Interact with customers via telephone, e-mail and the web, providing technical support and problem solving abilities. Identify, evaluate and prioritize customer problems and complaints. Analyze customer problems and formulate plans of resolution. Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. Evaluate new services, processes and technologies introduced at the helpdesk. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. Work with departmental staff to promote, develop, and maintain strong customer service values. Escalate unresolved issues to support leads, designated (Client) service group. Job Requirements Mandatory languages: German. Basic PC Skills. Good communication skills. Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation. Basic understanding of the principles, theories, and practices of group dynamics and/or team development. Basic Business Development: Results Focused, Initiative. Customer-oriented. No specific experience required (initial training). #J-18808-Ljbffr
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Support Analyst First Line
hace 2 semanas
Las Palmas de Gran Canaria, España Crit Interim España ETT A tiempo completoScheduleAvailability to work in shifts: 7x24 (40 hours per week - 5 days per week)ResponsibilitiesInteract with customers via telephone, e-mail and the web, providing technical support and problem solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in...
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Support Analyst First Line
hace 2 semanas
Las Palmas de Gran Canaria, España Crit Interim España ETT A tiempo completoScheduleLos candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora.Availability to work in shifts: 7x24 (40 hours per week - 5 days per week)ResponsibilitiesInteract with customers via telephone, e-mail and the web, providing technical support and problem solving...
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German-Speaking 1st Line Support Analyst | 24/7 Shifts
hace 2 semanas
Las Palmas de Gran Canaria, España Crit Interim España ETT A tiempo completoA staffing agency in Spain is seeking a customer support representative fluent in German. The role involves providing technical support via various communication channels. Responsibilities include analyzing and resolving customer issues, evaluating new services, and participating in training programs. No prior experience is necessary as initial training will...
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German-Speaking 1st Line Support Analyst | 24/7 Shifts
hace 2 semanas
Las Palmas de Gran Canaria, España Crit Interim España ETT A tiempo completoA staffing agency in Spain is seeking a customer support representative fluent in German.Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.The role involves providing technical support via various communication channels.Responsibilities include analyzing and resolving customer...
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Product Analyst
hace 2 semanas
Las Palmas de Gran Canaria, España WildCard Games A tiempo completoProduct Analyst, WildCard Games•Las Palmas de Gran Canaria, Las Palmas, ES WildCard is scaling casual, ad‑monetized, retentive mobile games. No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. We don't just make games. Our model is designed to produce highly...
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Contract Management Analyst/trader
hace 2 semanas
Las Palmas de Gran Canaria, España Peninsula A tiempo completo**DEPARTMENT/TEAM**: Hedging and Risk Management**: **LOCATION**: Las Palmas**: **SUMMARY**: Contract Management Analyst/Trader has several responsibilities including market analysis, business development, trade strategy, and product promotion. The Contract Management is required to create new business opportunities, quote and monitor contracts (fixed and...
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Product Analyst
hace 2 semanas
Las Palmas de Gran Canaria, España WildCard Games A tiempo completoProduct Analyst, WildCard Games•Las Palmas de Gran Canaria, Las Palmas, ES Descripción del trabajo WildCard is scaling casual, ad‑monetized, retentive mobile games. We're profitable, growing, and entering our next phase of expansion: scale our unique approach and structure that makes us hyper‑effective. No deje pasar esta oportunidad, inscríbase...
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Product Analyst
hace 2 semanas
Las Palmas de Gran Canaria, España WildCard Games A tiempo completoProduct Analyst, WildCard Games•Las Palmas de Gran Canaria, Las Palmas, ES Descripción del trabajo WildCard is scaling casual, ad‑monetized, retentive mobile games. We're profitable, growing, and entering our next phase of expansion: scale our unique approach and structure that makes us hyper‑effective. No deje pasar esta oportunidad, inscríbase...
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Product Analyst
hace 2 semanas
Las Palmas de Gran Canaria, España WildCard Games A tiempo completoProduct Analyst, WildCard Games•Las Palmas de Gran Canaria, Las Palmas, ESDescripción del trabajoWildCard is scaling casual, ad‑monetized, retentive mobile games. We're profitable, growing, and entering our next phase of expansion: scale our unique approach and structure that makes us hyper‑effective.No deje pasar esta oportunidad, inscríbase...
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Bilingual SaaS Support Specialist
hace 2 semanas
Las Palmas de Gran Canaria, España INFINNI A tiempo completoA technology company in the Canary Islands seeks a dedicated Customer Support Specialist to join their remote-first team. The successful candidate will respond to customer inquiries, collaborate with teams to improve the support experience, and contribute to documentation. Applicants must have a bachelor’s degree and at least 2 years of experience in...