Customer Success Manager
hace 3 días
goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.Join Our Team & Make an ImpactAre you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our German market and ensure our clients maximize the value of our digital learning solutions.As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long‑term growth. If you thrive in a fast‑paced, dynamic environment and enjoy making a meaningful impact, this role is for you.What You’ll DoBe a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.Why You’ll Love This RoleImpact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge‑sharing environment where your ideas matter.Fast‑Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.What We’re Looking ForFluent or bilingual in GermanPassionate about customer success and relationship managementExceptional communication and analytical skillsHighly organized and adaptable to varied projectsProactive problem‑solver with a growth mindsetTeam player who values collaboration and knowledge‑sharingExperience in Training, e‑Learning, or HR Solutions (SaaS) is a plus.What We OfferDynamic, startup‑like experience within the security of a fast‑growing, 25‑year old Swiss‑based company.Learn from top executives and visionaries in the learning and language market.The experience of joining an innovative organization with an international, vibrant working environment.Full on‑boarding and fast ramp mentoring program leading candidate to success.World‑class learning experience by being a goFLUENT learner. Learn from one of our 18 business languagesAbility to work from any of our 20+ offices around the world.Exciting team‑building events.Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:
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Málaga, España goFLUENT A tiempo completoReady to make an impact? Join goFLUENT as a Customer Success Manager! Build strong client relationships, drive growth, and thrive in a dynamic, innovative environment. Your next career move awaits!** - **Join Our Team & Make an Impact** - Are you passionate about building strong client relationships and driving success? We are looking for a **Customer...
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málaga, España goFLUENT A tiempo completogoFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device. Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for...
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Málaga, España goFLUENT A tiempo completoA leading digital learning solutions provider is seeking a Customer Success Manager in Málaga, Spain. The role involves building strong client relationships, ensuring effective onboarding, and driving engagement. Ideal candidates are bilingual in German and possess strong communication and analytical skills. Join a dynamic culture that values collaboration...
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hace 1 día
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hace 6 días
Málaga, España goFLUENT A tiempo completoA leading language solutions provider is seeking a Customer Success Manager based in Málaga, Spain. The successful candidate will build strong client relationships and ensure clients maximize the value of digital learning solutions. Ideal candidates are fluent in German, have strong communication skills, and are passionate about customer success. The role...
