Information Technology Support Specialist

hace 1 semana


santa pola, España Sharp Brains A tiempo completo

Job Details

¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.

Position

IT Support Technician L1 (On-site) Role Type: Part-Time Freelance Contractor Working Days: On demand Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Site Address: San Fulgencio, Spain (On-Site) Languages required: English (B2) Responsibilities Provide Break Fix, fault diagnosis, and resolution as a Desktop Support Engineer. Analyze faults across customers’ core operating systems and platforms, and apply desktop fault resolution for the approved application suite. Serve as first/second-level contact and problem resolution for customer issues.

Work with vendors to remediate complex AV issues as needed. Communicate issue status and resolution timely. Maintain ticket updates for all reported incidents.

Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications. Support Apple PC users using basic knowledge of Mac OS. Install, upgrade, support, and troubleshoot printers and computer hardware.

Perform general preventative maintenance tasks on computers, laptops, and printers. Perform remedial repairs on desktops, laptops, printers, and other #J-18808-Ljbffr



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