Customer Support Expert
hace 2 semanas
Customer Support Agent - DE speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link Help us bring card acceptance to the masses In this role, you will support our POS users What you’ll do: Guarantee the management and prioritisation of the customer demands and solve them Offer an unwavering quality to our customers Manage diverse requests Ensure an adequate communication and accompany the internal teams in case of major incidents Be in contact with the customers in different channels (calls, emails, chats) You’ll be great for this position if you’re: Fluent in German and English Problem-solver Outstanding communicator and customer-oriented Keen to evolve in a start-up environment Flexible working on a Shift rotating schedule Happy to work at our Barcelona HQ Why you should join SumUp? Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office-first setup. Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced A dedicated annual L&D budget of € for attending conferences and/or advancing your career through further education
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Customer Support Expert
hace 2 semanas
Barcelona, España Sumup A tiempo completoCustomer Support Agent — Italian Market
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Customer Support Expert
hace 1 semana
Barcelona, Barcelona, España SumUp A tiempo completoCustomer Support Agent — French MarketLocation:On-site in our vibrantBarcelona HQAtSumUp, we're on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we're creating simple, intuitive tools that make that possible.As part...
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Customer Support Expert
hace 1 semana
Barcelona, Barcelona, España SumUp A tiempo completoCustomer Support Agent — Italian Market Location: On-site in our vibrant Barcelona HQAt SumUp, we're on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we're creating simple, intuitive tools that make that possible.As...
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Customer Support Expert
hace 1 semana
Barcelona, Barcelona, España SumUp A tiempo completoCustomer Support Agent — Italian Market Location:On-site in our vibrantBarcelona HQAtSumUp, we're on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we're creating simple, intuitive tools that make that possible.As...
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Customer Support Expert
hace 2 semanas
Barcelona, España SumUp A tiempo completoCustomer Support Agent – German speaking (Barcelona, onsite)Join SumUp, a leading global fintech company committed to leveling the playing field for small businesses. As a Customer Support Agent for the German market, you will be the voice of our company.ResponsibilitiesSupport German-speaking customers via phone, email, chat and social media...
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Customer Support Expert
hace 1 semana
Barcelona, España Sumup A tiempo completoCustomer Support Agent — French Market Location: On-site in our vibrant At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible. As part...
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Customer Support Expert
hace 2 semanas
Barcelona, España SumUp A tiempo completoJoin to apply for the Customer Support Expert – EN role at SumUp .SumUp is a leading global fintech company committed to leveling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 36 markets worldwide, providing simple and affordable tools that enable them to manage payments, business...
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Customer Support Expert
hace 3 días
Barcelona, España SumUp A tiempo completo**Team Description**: Join our dynamic and international Customer Support team, specializing in Security. Our team spans across three continents, bringing together diverse talents from over 60 countries. We thrive on challenges and collaborate seamlessly to ensure the success of small businesses globally. **What you'll be doing in this position**: - You are...
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French Customer Solutions Expert
hace 7 días
Barcelona, España CBT A tiempo completoJob Title: French Customer Solutions ExpertLocation: Barcelona, Spain – Hybrid Remote & Onsite Options AvailableDepartment: Customer Solutions / Customer SupportEmployment Type: Full-Time About the Role: We are seeking an experienced French-speaking Customer Solutions Expert to join our team in Barcelona. In this role, you will play a key part in...
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Customer Support Expert
hace 1 semana
Barcelona, España SumUp A tiempo completo**Customer Support Agent - English (Barcelona based, onsite)** SumUp is a leading global fintech company committed to leveling the playing field for small businesses. Founded in 2012, we're the trusted partner of over 4 million merchants in 36 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and...
