Consultor de Viajes Business Travel

Consultor de Viajes Business Travel (Spanish & English) – Arteixo )Your mission as CWT Travel Counselor is to deliver the perfect trip so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.CWT keeps on creating innovative ways to provide excellent service and maintain its high standards.My Journey, My CWTCarlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a team. And to us, that’s what makes a world of difference.Learn about our travel counselor opportunities and start your journeyPosition ResponsibilitiesYou delight the traveler/travel arrangerListen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstancesConnect with the caller to build trust and credibility even if the person is unknownBe a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situationYou build CWT’s commercial valueSell products that are of commercial value to CWT and contribute to CWT’s profitabilityRemain current on value we provide to each customerAdapt and change as requirements of the business changeYou strengthen the CWT brandRepresent the CWT brand in how you work on a day-to-day basisEmbrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the businessBuild loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel specialQualificationsSpanish and English fluent: written and verbalExperience in travel industry would be a big plusKnowledge of GDS (Amadeus)Excellent communication skills and follow through required to advise clients of those requirementsAbility to handle multi-cultural sometimes multi-lingual clienteleSuperior written and verbal communication skills (in person and on phone)Customer focused and service orientedResults-drivenAdaptable and motivated to learnInfluence and diplomacyProficiency in technology to research options and to complete process requirementsUse of this website signifies your agreement to the Terms of UseAs an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please fill our contact form. In your message please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.#J-18808-Ljbffr