Service Desk Incident Analyst
hace 5 días
Role DescriptionWe are still looking for top talent. Join our Regulatory and Compliance technology team as a Service Desk Incident Analyst . The role involves participating in incident management for a banking client. The position requires a high level of English and onsite presence at the client's office in Malaga three days a week.Mandatory Requirements3 years of experience in customer-focused IT or banking fieldsPrevious experience in Incident Management (preferable)Experience in dealing with customers and managing conference callsKnowledge of IT service management software and ITILExperience with Office 365 and competence in ExcelDegree in a relevant subjectEnglish level C1SkillsGood communication skills and initiativeAbility to collaborate with team membersAbility to work under pressureOther RequirementsThis is a 24×7 service. The candidate must be available to work afternoon and night shifts (Madrid time) and occasionally perform on‑call duties.What We Offer23 days of annual leave plus the 24th and 31st of December as discretionary daysNumerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances)Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)Free access to several training platformsProfessional stability and career plansReferral compensation for successful referralsOption to choose between 12 or 14 payments over the yearReal work‑life balance measures (flexibility, WFH or remote work policy, compacted hours during summer)UST Club platform discounts and gym access discountsApplicationIf you would like to know more, do not hesitate to apply and we’ll get in touch to fill you in with details. UST is waiting for youEqual Opportunity StatementIn UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation, or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with a disability certificate.#J-18808-Ljbffr
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Service Desk Incident Analyst
hace 5 días
Madrid, España UST Global A tiempo completoRole Description We are still looking for top talent. Join our Regulatory and Compliance technology team as a Service Desk Incident Analyst . The role involves participating in incident management for a banking client. The position requires a high level of English and onsite presence at the client's office in Malaga three days a week. Mandatory Requirements...
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Hybrid Banking IT Incident Desk Analyst
hace 5 días
Madrid, España UST Global A tiempo completoA leading global technology services company is seeking a Service Desk Incident Analyst to join their Regulatory and Compliance technology team. This position requires a high level of English and onsite presence in Malaga three days a week. The ideal candidate will have at least 3 years of experience in customer-focused IT or banking, along with knowledge of...
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IT Service Desk Incident Coordinator
hace 2 semanas
Madrid, España BNP Paribas CIB A tiempo completoIT Service Desk Incident Coordinator – BNP Paribas CIBDescubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.About The JobCONTEXT AND ROLE SUMMARYThe Telecom & Workspace Domain is part of the Corporate and Institutional Banking Information Technology & Operations (CIB ITO) of BNP Paribas. Within this...
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IT Service Desk Incident Coordinator
hace 2 semanas
madrid, España BNP Paribas CIB A tiempo completoIT Service Desk Incident Coordinator – BNP Paribas CIB About The Job CONTEXT AND ROLE SUMMARY The Telecom & Workspace Domain is part of the Corporate and Institutional Banking Information Technology & Operations (CIB ITO) of BNP Paribas. Within this domain, the IT Service Desk is responsible for delivering best‑class end‑user support to company...
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IT Service Desk Incident Coordinator
hace 2 semanas
Madrid, España BNP Paribas CIB A tiempo completoAbout the JobSi desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.CONTEXT AND ROLE SUMMARYThe Telecom & Workspace Domain is part of the Corporate and Institutional Banking Information Technology & Operations (CIB ITO) of BNP Paribas. Within this domain, the IT...
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IT Service Desk Incident Coordinator
hace 1 semana
Madrid, España BNP Paribas CIB A tiempo completoAbout the Job CONTEXT AND ROLE SUMMARY The Telecom & Workspace Domain is part of the Corporate and Institutional Banking Information Technology & Operations (CIB ITO) of BNP Paribas. Within this domain, the IT Service Desk is responsible for delivering best class end user support of Company employees. Constantly adapting and evolving to be on the edge of the...
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IT Service Desk Incident Lead
hace 2 semanas
Madrid, España BNP Paribas CIB A tiempo completoA leading corporate bank in Madrid is looking for an IT Service Desk Incident Coordinator to enhance incident management effectiveness.¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado.This role involves coordinating incident processes, ensuring compliance, and...
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IT Incident Manager
hace 3 días
Madrid, España Azertium IT Global Services SL A tiempo completo¡Estamos ampliando el equipo! ¡En Azertium IT te buscamos! Nos urge incorporar un IT Incident Manager - Service Desk (24x7) con al menos 2 años de experiencia en el puesto y sector IT, para formar parte de nuestro equipo con grandes retos, trayectoria y crecimiento profesional. Turnos, servicio 24x7:Turno de tarde: lunes a viernes de 15:00 a 23:00h...
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IT Incident Manager
hace 1 semana
Madrid, España Azertium IT Global Services SL A tiempo completo¡Estamos ampliando el equipo! ¡En Azertium IT te buscamos! Nos urge incorporar un IT Incident Manager - Service Desk (24x7) con al menos 2 años de experiência en el puesto y sector IT, para formar parte de nuestro equipo con grandes retos, trayectoria y crecimiento profesional. Turnos, servicio 24x7: - Turno de tarde: lunes a viernes de 15:00 a 23:00h...
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Service Desk Analyst
hace 2 semanas
Madrid, España IPC Systems A tiempo completoIPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...
