Patient Journey Partner

hace 4 semanas

Albacete, España Roche A tiempo completo

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.


The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.


Your Opportunity


This position is located in Guadalajara, Mexico. Candidates are required to live in that location.


The responsibilities for this role include:


● The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
● Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
● Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
● Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
● By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
● The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
● Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.


Who you are


The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. Is a visionary, defining and embedding the strategy around creating improved patient journeys. With a strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)


● A university degree (scientific, economic, or business degree) is required. An advanced degree in Life science and/or MBA is a plus.
● Experience with commercialization, medical and customer experience excellence. Experience formulating cross-functional strategies and orchestrating cross-functional teams is highly desired.
● Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.Rare disease market knowledge (desired)
● Able to understand and leverage digital means and tools is desired
● Spanish proficiency and intermediate to advanced English proficiency are required.


Relocation benefits are not available for this job posting.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

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