CRM Manager

hace 3 semanas


Málaga, España BlueThrone A tiempo completo

Market Pay is a fast-growing and profitable Fintech company that provides enterprise payment solutions to globally recognized brands such as Carrefour, Enterprise Rent-a-Car, IBM, Husqvarna, Orange, Tabesto, and many more. With a presence in Belgium, Brazil, Canada, Denmark, France, Italy, Lithuania, Spain, Poland, and the USA, we operate in an international work environment where collaboration is key to creating cutting-edge payment solutions for all types of instore, online, and mobile environments.

At Market Pay, we embrace a flat organisational structure with an informal and pioneering culture. Our central value is "freedom with responsibility," and we encourage our employees to act professionally and ethically, both as individuals and as part of a team. We uphold core values such as Commitment, Agility, Curiosity, Adaption, and Trust.

Context

Market Pay aims to roll out and extend the usage of its Payment Solutions across all of Europe. Market Pay makes full use of Cloud technologies and relies on a global provider for the DevOps cycle, infrastructure as code design, hosting, and management of its employees' workspaces. Market Pay is looking for an IT and DevOps Team Manager to support its growth, manage a team of DevOps across Europe, and manage all aspects of workstations.

Responsibilities

As an expert, you will drive the technical growth of our cloud environments. The team is involved in the design, administration, and optimization of all our cloud platforms, as well as in the technical implementation of environments for hosting Market Pay's solutions and assets. Beyond your technology skills, your role will be to provide real leadership to manage the DevOps expert team located in various places in Europe to deliver these missions.

Your role will include accompanying the team, supporting them in task prioritization, and ensuring that deadlines and budgets are respected. The variety of demands requires a good sense of business to design pragmatic, scalable, and optimized solutions. You will work closely with the Development teams to ensure smooth integration of new features.

You will set and manage the budget of the Cloud scope, Capex, and Opex, and will monitor closely its usage to keep costs under control (Fin Ops) and constantly propose optimizations (both from development optimization, cloud usage, tool usage, etc.).

A good knowledge of GCP components is required, particularly in Networking, Big Data, Storage Database, and Identity Security services. You will be an excellent technical reference for supporting users in using the GCP platform and its managed services, as well as the available application bricks.

As the person in charge of the company’s workstation environment, the IT and DevOps Team Manager will also play a pivotal role in maintaining and improving the company’s technical infrastructure. This role combines expertise in DevOps practices with hands-on management of the company’s workstation environment, primarily based on Google Suite. You will collaborate closely with our development, operations, and IT support teams to ensure seamless functionality across all systems.

Requirements

Recognized for your technical excellence, you are always on the lookout for new technologies and existing solutions to improve the user experience. Your ability to work hard and your willingness to exceed targets will enable you to integrate quickly into a team facing major challenges.

Thanks to your natural leadership and technical expertise, you are capable of managing a multi-faceted team and department, while also helping it grow and supporting the operational challenges linked to Market Pay's growth. You have a good business sense, and your technical choices are driven by Business and Customer Culture.

Training and Background

With a Master's degree in computer science or engineering (Bac +5), you've held similar positions and enjoy keeping up to date on Cloud and DevOps topics.

  • Hard Skills:
    Very good knowledge of Google Cloud Platform (GCP)
    Very good knowledge of Google Workspace
    Mastery of infrastructure-as-code tools (Terraform, Ansible, GitHub, Jenkins, etc.)
    Knowledge of CI/CD oriented development chains - DevOps
    Knowledge of Big Data, SQL, NoSQL
    Optimization of platform usage costs according to the company's financial stakes
    Support for internal and external development teams on processes and tools
    Creation and maintenance of operating documentation
    Fluent in English
  • Soft Skills:
    Strong communication skills, with the ability to work collaboratively across teams.
    Excellent problem-solving skills and ability to troubleshoot complex issues.
    Agile - Familiar with Agile methods
    Proven management skills
    Autonomous and versatile - Leadership on Cloud and DevOps issues
    Curiosity and proactivity - Technology watch
    Rigor and organization
    Teamwork - Close collaboration with Development teams and the CISO
    Curiosity

What We Offer?

  • Attractive remuneration: fixed salary + target-based variable and benefits
  • Up to 3 days' remote working per week (role based in Paris)
  • €200 sustainable mobility package
  • Nursery places
  • Up to €400 reimbursed for travel
  • The chance to take part in sports and charity events
  • Regular company evenings to relax with colleagues and get to know each other.
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