Associate Case Processing Manager

hace 2 semanas


Madrid, España PrimeVigilance A tiempo completo

Job DescriptionLeads the team responsible for ICSR management for a selected project or group of projects as Team Leader  Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process  Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management  ​​Role and Responsibilities​  Providing support to other activities undertaken by the project team on behalf of the client and the company  Line Manages assigned ICSR staff  Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)  Proposes process changes to ICSR Operational Lead  Manages ICSR deviations with ICSR Operational Lead support  Reviews trackers and timesheet data and ensures accuracy  Is involved in ICSR processing and 2nd QC of cases  Operates as the assigned team SME and supports other SMEs  QualificationsLife science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance  Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role.  Excellent communication (written and verbal) skills  Organization skills, including attention to details and multitasking  Delegation skills  Planning and time management  Technical skills  Team working  Additional InformationWhy PrimeVigilance?  We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.   To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.  We offer:  Training and career development opportunities internally   Strong emphasis on personal and professional growth  Friendly, supportive working environment  Opportunity to work with colleagues based all over the world, with English as the company language  Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join   Quality  Integrity & Trust   Drive & Passion   Agility & Responsiveness   Belonging  Collaborative Partnerships   We look forward to welcoming your application. 



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