Remote Travel Client Experience Representative

hace 24 horas


Madrid, España Live the Dash Travel A tiempo completo

Job Description Live the Dash Travel is seeking a Remote Travel Client Experience Representative to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is ideal for someone who is passionate about travel, customer service, and delivering exceptional client experiences in a fully remote environment.Key Responsibilities Respond to client inquiries via phone, email, and messaging platforms in a timely and professional mannerAssist clients with travel bookings, itinerary changes, cancellations, and special requestsProvide accurate information on destinations, travel requirements, and agency policiesFollow up with clients to confirm travel details and overall satisfactionResolve client concerns using empathy, professionalism, and effective problem-solvingMaintain accurate and up-to-date client and booking records using internal systemsQualifications Excellent written and verbal communication skillsCustomer service experience required; travel or hospitality experience preferredStrong organizational skills and attention to detailComfortable learning and using booking platforms and CRM toolsAbility to work independently in a remote settingClient-focused mindset and passion for travelWhat We Offer Fully remote, flexible work environmentTraining and ongoing supportOpportunities for professional growth within the travel industryAccess to travel perks and industry discountsSupportive and collaborative team cultureEqual Opportunity Statement Live the Dash Travel is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all team members.#J-18808-Ljbffr



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