AI Adoption Director, Madrid

AI Adoption DirectorCountry: SpainOverviewAt Santander, we are evolving into a technology-driven organization and AI is at the core of our strategy. This role aims to accelerate executive-level adoption of AI across the Group, leading initiatives that impact how senior leaders work and decide.IT STARTS HERESantander ( is evolving from a global, high-impact brand into a technology-driven organization and our people are at the heart of this journey. Together, we are leading a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.Key ResponsibilitiesDefine the AI Adoption Strategy for Executive LeadershipDevelop a comprehensive strategy across three levels: senior executives, chiefs of staff, and executive assistants.Identify high‑impact opportunities across productivity, automation, information management, decision‑making, and operational efficiency.Translate strategic opportunities into deployable, prioritized, and scalable use cases.Establish a methodological and operational framework to ensure coherent, accelerated, and secure adoption across all levels.Design, Coordinate, and Deploy AI SolutionsPartner with internal AI, data, technology, and operations teams to design tailored AI solutions for Executive Leadership.Oversee the full solution lifecycle: functional definition, prototyping, iteration, validation, deployment, and ongoing support.Ensure that all solutions comply with corporate standards on security, regulatory requirements, data protection, and Responsible AI.Drive practical and strategic tooling, including generative AI assistants and automation systems.Lead Change Management and Adoption ProgramsDesign and implement onboarding, training, and hands‑on adoption programs tailored to different executive audiences.Promote a culture of effective AI use, ensuring tools and solutions become part of daily workflows.Identify adoption barriers, operational frictions, and capability gaps— and activate plans to mitigate them.Provide personalized support for critical executive profiles where AI adoption has the highest strategic impact.Manage Stakeholders and Align Initiatives with Business StrategyServe as the main interface between Executive Leadership and technical teams, ensuring clarity, proper prioritization, and execution speed.Translate strategic and operational needs into clear product and functional requirements.Build business cases, prioritize initiative portfolios, and ensure projects generate measurable and scalable value.Governance, Impact Tracking, and Best PracticesEnsure compliance with corporate standards for Responsible AI, security, model governance, and regulatory requirements.Define KPIs for adoption, maturity, impact, and user satisfaction, with regular reporting to Executive Leadership.Promote the standardization of tools, methodologies, and best practices for AI use across executive teams.Qualifications10+ years of combined experience in transformation, consulting, innovation, digitalization, AI, or corporate-level change management.Proven experience working with Executive Leadership or C-level stakeholders.Demonstrated success leading large-scale digital or AI transformation initiatives, ideally in banking or regulated industries.Experience managing multidisciplinary teams and coordinating technical and business areas.Skills and CompetenciesStrategic vision with the ability to simplify complex technologies for executive audiences.Strong influence, communication, and transversal leadership skills.Exceptional change‑management capabilities, especially within executive environments.Impact‑driven mindset with focus on results, adoption, and scalability.Strong understanding of AI tools and executive‑productivity use cases.EducationUniversity degree in Engineering, Business Administration, Economics, Data Science, or related fields. (Required)Postgraduate training in leadership, transformation, or innovation. (Preferred)LanguagesProfessional fluency in English and Spanish. (Required)We Value Your ImpactGlobal career pathways and mobility opportunities.Hybrid, flexible working models.Access to hundreds of learning opportunities, including exclusive content through Santander Open Academy.Competitive compensation, performance-based rewards, and a holistic wellbeing program.Preferential banking terms, family‑friendly benefits, and employee support services.#J-18808-Ljbffr