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Mercier Consultancy Europe is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent in stunning Greece, with fully paid relocation In this role, you will provide exceptional support to our Portuguese-speaking clients, addressing their questions and concerns while ensuring a positive customer experience. This is a fantastic chance to live in a beautiful location while pursuing a rewarding career in customer service. If you have a passion for helping others and are ready for an adventure, we encourage you to applyResponsibilitiesProvide top-notch assistance to Portuguese-speaking customers via phone, email, and chat.Address inquiries, provide information about our services, and resolve any issues efficiently.Ensure customer satisfaction by delivering timely and effective solutions.Document customer interactions accurately and maintain organized records.Collaborate with other team members to enhance service quality and streamline processes.Stay updated on company policies, products, and customer service best practices.Gather customer feedback to identify potential areas for improvement in service delivery.RequirementsFluency in Portuguese and English, both written and spoken.Prior experience in customer service is a plus.Excellent communication and problem-solving skills.Ability to remain calm and effective under pressure and manage challenging situations.Familiarity with customer service software and technology is advantageous.A strong desire to learn and grow in a dynamic work environment.Willingness to relocate and adapt to living in Greece.BenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation PackageFully Paid TrainingHealth InsurancePrivate Health Insurance2 Extra Salaries Per YearAnd Much More...#J-18808-Ljbffr
