Process Controller

hace 2 semanas

Sevilla, España buscojobs España A tiempo completo
Job Responsibilities:
  • Managing IT assets: utilizing CMDB tools efficiently.
  • Understanding IaaS, PaaS, and SaaS solutions within the Public Cloud, Workplace and Service Desk services.
  • Proficiency in managing ITSM tools, preferably ServiceNow, is a key requirement of the position.
  • Creating reports within ServiceNow is part of the responsibilities.
  • Mastery of ITIL processes—including incident, request, change, problem, and capacity management—is imperative.
  • English proficiency level of B2/C1.
  • Proactivity.
  • Teamwork.
  • Used to report work done.
  • Be able to produce documents and reports.
  • Open minded to change.
  • Self-taught.
Required Qualifications:

• Superior Technician in Management of Compute Systems or Computer engineering degree.
• Regulated technical certification in ITIL: at least, ITIL Foundation.

Experience:
  • Experience of at least 3 years in the IT sector, of which, at least 1 year performing the same role.
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