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Madrid, España NTT DATA, Inc. A tiempo completoService Delivery Manager – NTT DATA, Inc. Location:Remote – candidates can be based anywhere in Spain.We’re looking for a seasoned Service Delivery Manager to oversee the end‑to‑end delivery of managed services contracts, ensuring client satisfaction, contract profitability and service quality for our diverse client base. The role involves...
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Madrid, España Neotalent Conclusion A tiempo completoQuiénes somos?Neotalent Conclusion es una de las mayores especialistas del mercado ibérico en captación y gestión de talento informático y de ingeniería. Como parte del grupo neerlandés Conclusion, que se compone por un ecosistema de 25 empresas y 3.600 empleados, nos centramos en aumentar la capacidad tecnológica de nuestros clientes y acelerar la...
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Service Delivery Manager
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Madrid, España FNZ A tiempo completoReporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service Delivery Manager will be accountable for setting the priorities in order to achieve commercial outcomes, both internally and...
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Service delivery manager
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Madrid, España JR Spain A tiempo completo¿Buscas continuar tu desarrollo profesional como Service Delivery Manager?Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.En Icalia Solutions buscamos un Service Delivery Manager con sólido background técnico para liderar la entrega de servicios tecnológicos,...
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Service Delivery Manager
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Madrid, España NTT A tiempo completoMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATAThe Service...
Service delivery manager
hace 2 semanas
Our goal is to strengthen the brand in Spain. We are looking for an expert to work as Delivery Lead What do you need to fulfill this job? Experience as Service Delivery Manager (managing project on integration, data/ HR) +12 years of experience Understand the client’s industry, business, and their critical business drivers. Ensure a robust governance process with all stakeholders (virtual and face to face participation in weekly/monthly meetings). Serve as a guide of escalation procedures, incident management, and other disciplines related to service delivery. Manage customer requests by providing realistic resolution time scales. Contact customers when follow up on open items is required and take ownership of the case. Handle customers’ escalations related to the service provided, if required by the
