Experience Curator

About Boundless LifeBoundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family-friendly accommodations, an innovative education system that travels with you, and vibrant communities of like-minded individuals. Our mission is to create immersive "live abroad" experiences that balance professional commitments with enriching personal development.Since our founding in 2021, we've rapidly expanded to seven locations across Europe, Asia, and Latin America, bringing together over 140 team members from diverse backgrounds. Our growth reflects our commitment to transforming the experience economy and making a meaningful impact on how families integrate work, education, and exploration into their lives.We’re continuing to grow at a fast pace. We'll be soon opening 2 new locations, and have ambitious goals to empower people to have more fulfilling lives by designing a lifestyle enabling balance, growth and deeper connections with ourselves, our families, nature and the world.At Boundless Life, we believe in the power of community and the importance of a holistic approach to education. Our programs are designed to inspire curiosity, build resilience, and nurture a global perspective, preparing children for an ever‑changing future.Join us in pioneering a new way of living that harmoniously blends work, learning, and adventure, enabling families to thrive in a connected and dynamic world.The roleWe are seeking a hands‑on, dynamic individual to join our team as an Experience Curator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast‑paced, entrepreneurial environment. Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one. You will be part of a high‑energy, community‑driven team where flexibility, problem‑solving, and adaptability are crucial.You will collaborate with the team to enhance the overall experience by:Resolving community requests promptly via the ticketing toolEnsuring everything is ready for families’ arrival, and taking a hands‑on approach during turnover weeksEnsuring families have an outstanding experience at every touchpoint of their journeyDeveloping and maintaining relationships with families, understanding their needs, and engaging them in meaningful waysGathering feedback and identifying opportunities for improvement through direct interaction with familiesAssisting new families in integrating into the communityCommunicating upcoming activities to maximize participationManaging content for the internal UGC channel to build the brand on social mediaEnsuring seamless information flow across the teamCoordinating with the onboarding team to ensure smooth handovers during family arrivalsParticipating in pre‑arrival webinars and orientation sessionsBooking services upon families’ requestsYou Will Be Responsible For:Planning and executing community‑building events and workshops, including give‑back programsEstablishing and managing an events calendar for each cohort, covering Events, Activities, and ExperiencesBuilding win‑win partnerships with local vendors, exploring opportunities to earn referral commissions and discounts for our familiesDeveloping and managing the services offering with partners, ensuring smooth organization and implementationCreating and managing budgets for events and services, ensuring cost efficiency and optimal resource allocationMonitoring event and service success, with key metrics such as event capacity or revenue, and NPSAccounting & Administrative Tasks:Record and reconcile daily expenses and vendor invoices in alignment with company procedures.Provide general support for location‑level financial documentation and reporting as needed.Manage basic documentation, data entry, and filing to support day‑to‑day operational workflows.Handle routine correspondence, scheduling, and internal communication tasks to ensure smooth administrative functioning, as needed, to support the local operation.What’s in it for youThe world is your oyster – immerse yourself in inspiring destinations while you workMeaningful impact – create environments where children and families thrive togetherExperience curation – design authentic cultural moments that become lifelong memoriesCommunity building – foster deep bonds between global families and enable childhood friendships across bordersWork‑life integration – structured schedules with time to explore and rechargeFamily benefits - Enjoy discounted tuition for your children at our Boundless Schools Take a look at our policies and benefits hereAbout youLocal presence: Must live in or close to Estepona to commute daily.Minimum 2 years experience in Guest Relations, Customer Experience, Hospitality, or Community Building roles.Fluent in English and Spanish.Minimum 1 year of experience in organizing or facilitating community‑building activities or eventsFinancial expertise to create and manage event budgetsExcellent interpersonal, communication, and decision‑making skillsStrong organizational skills to manage high volumes of customer requests and operational tasksExperience managing third‑party vendorsEnjoy working in a fast‑paced, startup environmentEnthusiastic with a can‑do attitude, eager to engage with families and community membersStrong interpersonal, communication, and emotional intelligence skills.Experienced in event hosting and community‑building activities.Excited to build systems, not just operate them — enjoy messy, early‑stage environments.Strong problem‑solving ability and calmness under pressure — you will face unexpected challenges.Enthusiastic, proactive, and a "can‑do" attitude — ready to jump in wherever needed.✨ What’s next?First call with our Recruitment team (30 min).On‑site interview with the local General Manager (60min)Interview with our Global Lead of Experiences (60 min)Final round with the our current Experience Curator (60 min)Tentative check‑in with our Head of Operations (30 min)The process might change slightly as we go along, we will keep you posted at all times.Want to know more about working at Boundless Life? 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