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Hybrid Business Analyst / Scrum Master - Connected Insights (CI) Location: Spain (Remote) Connected Insights IGNITE About the Role Connected Insights is seeking a proactive and technically oriented Business Analyst / Scrum Master to lead Agile delivery and drive business value across our data-driven strategic intelligence products. This hybrid role requires a professional skilled in both stakeholder engagement and Agile process facilitation to support delivery excellence and alignment with business outcomes. Key Responsibilities Business Analyst Focus Collaborate with Product Owners, stakeholders, and cross-functional teams to gather, document, and refine business requirements. Drive backlog refinement sessions, ensuring all user stories meet the Definition of Ready (DoR) and include clear acceptance criteria. Analyze business and user data, offering insights to support decision-making and feature development. Translate complex business needs into structured, testable stories in JIRA, aligned with product goals. Partner with UX, Devs, and Product Analyst to prepare features for delivery with high user and business value. Scrum Master Focus Facilitate Agile ceremonies: Sprint Planning, Stand-ups, Retrospectives, and Reviews. Foster team self-organization, continuous improvement, and Agile best practices across delivery pods. Monitor and promote user story quality and Agile hygiene in collaboration with the PA / BA. Support impediment removal and maintain flow and delivery predictability. Coach the team and stakeholders on Agile mindset, workflows, and governance. Requirements 5+ years of experience as a Business Analyst, Scrum Master, or hybrid Agile practitioner. Strong experience in Agile delivery frameworks (Scrum / Kanban) and tools (e.g., JIRA, Confluence). Proven track record in writing clear, concise user stories and facilitating backlog refinement. Ability to facilitate team discussions, guide decision-making, and lead through influence. Familiarity with data-driven product environments and strategic reporting tools (e.g., dashboards, analytics). Experience working in global teams and across time zones is highly valued. Excellent communication in English (written and verbal); Spanish is a plus. Qualifications Agile certifications (e.g., PSM, SAFe, PMI-ACP, or BCS BA qualifications). Knowledge of data pipelines, AI products, or experience supporting UX / UI teams. #J-18808-Ljbffr