Data Center Technician

Job ID: | Amazon Data Services, Inc.Overview AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We collaborate with software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing capacity at the lowest possible cost. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location. The role helps ensure overall availability and reliability to meet or exceed defined service levels of data center operations and may involve participation in a primary responder rotation, including monitoring data center infrastructure and coordinating incident response. Primary responder duties may require evening, weekend, holiday, and/or night work to ensure our global data centers operate at high reliability. Work may involve independence and teamwork, prioritization, communication, and rapid problem resolution. You will install equipment, create documentation, and contribute to solutions within the data center space. The team operates 24/7 and travel within and outside of regional work areas is required.All physical requirements are to be expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds; work in a 24/7 environment with after-hours support as needed; work in cramped, elevated, and/or noisy environments; bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day; ascend/descend ladders, stairs, and gangways safely. NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. For Oregon (OR) and Ohio (OH) sites within AWS GovCloud, access is restricted to U.S. Citizens only.Key job responsibilities Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as neededServing as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractorsPerforming on-call duties and participating in scheduled maintenance and change management activitiesContributing to documentation and process improvement initiatives based on analysis of operational issuesHelping to train and onboard new team membersA day in the life As a Data Center Technician, you will take ownership of technical issues, engage other teams when needed to drive resolution, solve problems at their root, maintain service level agreements through proactive issue detection and reporting, and work shifts that may include days, nights, weekends, and holidays. Traveling within and outside of regional work areas is required.About the team Why AWS: AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies.Diverse Experiences: We value diverse experiences and encourage applications even if you do not meet all preferred qualifications.Work/Life Balance: We strive for flexibility and support a healthy balance between work and home.Inclusive Team Culture: Our affinity groups foster inclusion and pride in our differences.Mentorship and Career Growth: We offer knowledge-sharing, mentorship, and resources to help you develop professionally.Qualifications Basic Qualifications - 1+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diplomaPreferred Qualifications - Experience dealing effectively with customers during problem resolution and operating under pressureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600/year in our lowest geographic market up to $113,200/year in our highest geographic market. Pay is based on various factors including market location and job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total package, in addition to benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.Posted: January 9, 2026 (Updated about 2 hours ago)Share this jobImportant FAQs for current Government employees. Before proceeding, please review the following FAQs: is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr