Dutch Speaking

Overview Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in Malta. This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to Dutch-speaking users, ensuring a positive experience across our platforms.Responsibilities Evaluate and moderate user content to ensure adherence to community standardsOffer exceptional customer support via chat, email, and phone to our Dutch-speaking audienceEfficiently resolve customer inquiries and issues in a friendly and professional mannerCollaborate with team members to enhance the overall user experienceMaintain accurate records of customer interactions and moderation activitiesProvide feedback on user trends and moderation process improvementsKeep updated on best practices within the content moderation and customer service sphereRequirements Fluency in Dutch and strong command of English; knowledge of additional languages is a plusExperience in a customer service or content moderation role is advantageousExceptional attention to detail and strong analytical skillsExcellent verbal and written communication skillsAbility to manage multiple priorities in a fast-paced environmentFamiliarity with CRM systems and content moderation tools is beneficialWillingness to relocate to Malta and embrace new experiencesStrong interest in online safety and content moderation is an advantageBenefits Career growth opportunities in a renowned iGaming companyInternational & diverse work environmentCompetitive performance bonusesEnjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapesYearly salary €26.000 excluding bonusesHealth care benefits and numerous other discountsFully paid training by certified instructorsState of the art premises, providing a great working environment with relaxing break areasSpecial events as well as community & social responsibility initiativesWork for a Great Place to Work-Certified CompanyRelocation package (reviewed case by case)This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in EuropeDetails Seniority level: Entry levelEmployment type: Full-timeJob function: Customer ServiceIndustries: IT Services and IT ConsultingNote: This description reflects the role and was extracted from the original posting. Other job listings and extraneous notes have been omitted to focus on the core responsibilities and requirements.#J-18808-Ljbffr