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Documentation of Mitigations & Troubleshooting Assist in documenting the most common technical mitigations and solutions for embedded device issues. Help maintain a knowledge base of troubleshooting steps, diagnostic procedures, and frequently encountered problems. Support the creation and organization of guides for incident resolution, device rollouts, and integration processes. Prepare and update FAQs, quick reference sheets, and onboarding materials for embedded support. Embedded Device Troubleshooting Support Help with initial analysis and basic troubleshooting of Linux-based embedded systems under supervision. Assist in gathering diagnostic data using tools such as curl, strace, gdb, tcpdump, and Wireshark. Support the team in tracking and reporting device issues, escalating complex cases as needed. Assist in checking traces in Azure Cloud. Participate in routine device rollouts and integration checks, ensuring documentation is updated accordingly. Collaboration & Learning Work closely with cross-functional, international teams to deliver innovative solutions. Actively participate in team meetings, knowledge-sharing sessions, and the global DevOps community. Continuously learn about embedded systems, IoT protocols, and cloud integration best practices. #J-18808-Ljbffr
