FIXED TERM CONTRACT

LA MAISON JACQUEMUSJacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France.Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture.Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret’s Parisian apartment (La Croisière).Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai.ROLE OVERVIEWAs a Boutique Supervisor, you are a key leader on the floor, driving performance while engaging the team around an exceptional client experience.You support the Store Manager in the daily management of the boutique and ensure brand standards are consistently delivered in a fast-paced, international environment.KEY RESPONSIBILITIESSales & PerformanceActively contribute to achieving sales targets and KPIsTranslate commercial objectives into clear and motivating actions for the teamMonitor daily performance and adapt floor actions accordinglyDrive sales through product focus, storytelling and client engagementEncourage a performance-driven mindset while maintaining a positive team dynamicTeam Leadership & EngagementEngage, align and motivate the team around sales objectives and client experience standardsLead daily briefs and on-the-floor coaching to ensure consistency in service and attitudeAct as a key relay for the Store Manager and take ownership when requiredLead by example with an exemplary selling ceremony and behaviourSupport onboarding, training and continuous development of team membersCreate a collaborative, energetic and committed team environmentClient Experience & CRMEmbed a strong client-centric culture within the teamEnsure each team member delivers a premium, personalised and memorable client experienceCoach the team on client approach, storytelling and relationship-buildingActively develop client loyalty and CRM performanceHandle sensitive client situations with professionalism, empathy and leadershipOperations & Visual ExcellenceEnsure brand guidelines and visual merchandising standards are fully respectedSupport daily operations (cash desk, stock, deliveries, organisation of the floor)Ensure smooth day-to-day store operations, especially during peak seasonal periodsGuarantee compliance with procedures and brand standardsPROFILE & MINDSETPrevious experience as a Supervisor or Senior Sales Associate in a premium or luxury retail environmentStrong leadership mindset with a natural ability to bring teams on boardPassionate about client experience and service excellenceHands-on, proactive and comfortable leading from the floorAdaptable and resilient in a fast-paced, seasonal contextFluent in English (additional languages are a strong plus)Flexible availability (weekends, evenings, peak season)From April to OctoberAccommodation not provided#J-18808-Ljbffr