Senior Manager, Engineering

Senior Manager, Engineering - Heroku Data ServicesJoin Salesforce as a Senior Manager to lead multiple engineering teams within the Heroku Data Services organization, reporting to the Director of Software Engineering.OverviewHeroku Data Services develops and operates managed datastore‑as‑a‑service products built on Postgres, Redis, and Apache Kafka, managing one of the largest collections of databases in the world. In this role you will be a strategic leader and technical participant, engaging in architecture discussions while building high‑performing engineering cultures and guiding distributed teams toward operational excellence.Your ImpactProvide line management for multiple engineering teams, including hiring, performance management, career development, and retentionParticipate in technical discussions, architecture reviews, and design decisions for database technologies, distributed systems, and operational automationFacilitate sprint planning, refinement, retrospectives, and continuous improvement as an Agile/Scrum practitionerDrive innovations that improve system scalability, robustness, availability, and security using telemetry and metricsCollaborate with Product Management and cross‑functional leaders to deliver shared roadmaps and business goalsFoster an environment of autonomy and accountability where engineers can do their best workOversee on‑call rotations, operational readiness, deployment automation, and incident response best practicesChampion code quality, maintainability, testing practices, and technical documentation across teamsBuild and sustain high‑performing, collaborative cultures in an async‑first, globally distributed environmentRequired Skills7+ years of software engineering experience with hands‑on technical contributions3+ years managing software engineering teams with a track record of building high‑performing cultures2+ years managing distributed/remote teamsProven Agile/Scrum Master experience or project management experienceStrong engineering background with database technologies (Postgres, Redis, Apache Kafka, or similar)Proficiency in object‑oriented programming languages (Ruby, Go, or Python)Experience with AWS infrastructure and automated testing frameworksDemonstrated experience operating high‑scale distributed systems in productionAbility to debug, optimize code, and design automation solutionsExcellent communication skills in async‑first, globally distributed environmentsStrong customer‑centric mindset and ability to eliminate ambiguityPreferred RequirementsBackground in site reliability engineering (SRE) or DevOps practicesExperience with Platform‑as‑a‑Service (PaaS) or Database‑as‑a‑Service (DBaaS) environmentsExperience designing and managing services for stateful applications at scaleAccommodationsIf you require assistance due to a disability when applying for open positions, please submit a request via the Accommodations Request Form. Salesforce is a recognised Disability Confident member under the UK Government Disability Confident employer scheme and is committed to providing an inclusive recruitment process.Posting StatementSalesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and lead the path to equality by creating a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, colour, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or any other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything else in between.#J-18808-Ljbffr