Maintenance Area Manager

Job ID: | Amazon UK Services Ltd.At Amazon, we have hundreds of facilities across Europe. They’re not just workplaces – they’re our hubs where teams meet and collaborate to make sure we’re always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you’ll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability.Key job responsibilitiesSupport colleagues in site compliance with safety policies and proceduresImplement EU network standards, plan preventative maintenance and ensure technical availabilityCollaborate with colleagues to collect and analyse data to improve processesDeliver and support both site-based and network-level projectsLead, support and mentor your team to develop their careerA day in the lifeYou’ll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what’s happening at your site. This involves collecting data and solving problems in a fast‑paced environment. You’ll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training.About the teamOur Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting‑edge tech like Amazon Robotics and our Complex Item Sorter.Basic QualificationsRelevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processesRelevant experience in managing people in an engineering teamRelevant experience in liaising and managing relationships between a variety of stakeholders including third‑party vendorsAdvanced proficiency in written and spoken English and upper intermediate proficiency in local languagePreferred QualificationsA degree in Engineering or another technical fieldA UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+Experience of working with statutory regulations such as compliance checks and machine safety protocolsExperience in automated equipment, including packaging machinery, sortation and conveyor systemsExperience of using data analysis tools and PLC‑based control systemsExperience with project management or Kaizen, Lean, Six Sigma processesExperience with Computer Maintenance Management Systems (CMMS)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and