Application Operation Manager, Madrid

hace 1 día

Madrid, España Julius Baer A tiempo completo

Application Operation ManagerAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let s shape the future of wealth management together. We are looking for a skilled Application Support Specialist to ensure the reliable operation of our core banking systems through effective incident management and application support. In this role, you will play a critical part in maintaining system stability, coordinating across teams, managing changes, and driving automation within a dynamic, 24 / 7 on‑call environment.YOUR CHALLENGEEnsure the smooth operation of core banking applications, focusing on application management (2nd‑level support)Process incident tickets generated by monitoring systems and the local service desk within agreed SLAsCoordinate and communicate effectively between incident managers, application service owners, 3rd‑level support, other IT / Agile teams, and business stakeholdersAct as the local administrative ManagerTake over periodical on‑call duty (weekly 24 / 7 rotation)Administer change requests and ensure proper execution of application‑related processesParticipate in periodic release activities, including weekend deploymentsContribute to projects related to operational aspects of existing or newly integrated applicationsPerform routine data cleansing and maintenance of systemsDrive process optimization and automation of repetitive tasks, including handover to L1 (Control Center)Maintain and update application operation documentation and knowledge baseProvide support for batch job scheduling and monitoring (e.g., Automic AWA, Control‑M, or similar tools)YOUR PROFILECompleted IT training (Degree in Computer Science or equivalent IT‑related certification)Minimum of 2 years of professional experience in application supportStrong Linux knowledge (shell scripting is an advantage)Solid understanding of Windows OS at server levelFamiliarity with Java application servers, databases, and workload automation tools (AWA experience is a plus)ITIL Foundation certificationExperience in batch job support and scheduling tools (Automic AWA, Control‑M, or similar)Ideally, experience in banking or financial services with knowledge of financial productsProven ability to manage small teams or demonstrated project management skillsProcess‑oriented and analytical mindsetExcellent communication skills and ability to collaborate across teamsHighly motivated, proactive, and eager to learn new conceptsGood written and spoken EnglishWe are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate

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