Project Manager

UNIVERIS, headquartered in Toronto, Canada, is a privately held company and is a global leader in Enterprise Wealth Management. Founded in 1991, UNIVERIS has over 100 staff and 15 leading financial services clients representing over 17,000 financial Advisors on the platform. It offers the most comprehensive wealth management solution for financial Advisors in the credit union, banking, insurance and investment dealer sectors. About the Role Reporting to the Professional Services Director, the Project Manage is respounsiable for leading software development and dlivery projects across multiple cross‑functional teams. Focused on results, the Project Manager supports alignment across teams as they deliver to objectives. The Project Manager helps maintain the overall health of the project, stepping in to proactively remove obstacles, mitigate risks and address issues as required. Key Accountabilities / Responsibilities The Project Manager will be accountable for: Quality and Timeliness of the final delivery for each project Maintaining consistent methods across cross‑functional teams Delivering continuous improvement of cross‑team efficiency and SDLC practices over time Providing a high degree of visibility into the health of the overall project progress at all times Managing client communications and expectations during the delivery lifecycle to maintain strong relationships and satisfaction Applying and tracking project KPIs to ensure successful execution, adherence to schedule, and delivery of milestones To support the Professional Services Director, the Project Manager will: Act as the prime escalation point for all cross‑team work items from planning to transition to support activities for product development initiatives Manage client engagement during project delivery by facilitating regular updates, managing expectations, and addressing concerns promptly to ensure client satisfaction Drive and facilitate continuous grooming and maintenance of all Program Backlogs Drive and facilitate the preparation, readiness, scheduling, and execution of all Cross‑Program Planning activities Track, monitor, communicate, and escaly cross‑team delivery objectives and all major delivery impediments Apply project KPIs and metrics rigorously to measure progress, quality, and effectiveness of projects and teams, proactively identifying areas requiring attention and adjustment Escalate cross‑team issue resolution and risk mitigation efforts to a conclusion for complex cross‑discipline issues through creative solutions and innovative ideas Identify and implement the measurement of necessary metrics to measure the progress and effectiveness of projects/teams Enforce technology standards and processes, including standard SDLC methodology when applicable Drive and facilitate the integration of cross‑program teams including Application development, DevOps, Release Management, Integration Teams, System Teams, and Infrastructure Drive and facilitate closure of UAT defects across teams Provide people management for cross‑program teams, nurturing talent and fostering career growth in our people Required Soft Skills Strong self‑starter, able to define structure and direction rather than waiting for it to be defined Ability to multitask, adapt to changing priorities, be decisive under ambiguity, and meet tight deadlines Ability to thrive in a fast‑paced, results‑oriented environment Proactivity in identifying areas of weakness and striving for improvement Strong verbal, written communication and presentation skills with the ability to communicate with all levels of users/management including external clients and vendors Strong organization skills, interpersonal skills and excellent attention to detail Excellent analytical and problem solving skills Aptitude and interest to quickly learn new and emerging technologies and methods Proficient in English and Spanish is a must. Technical Qualifications Bachelor’s degree in Management Information Systems, Computer Science, or related field preferred 5+ years managing large scale projects Strong working experience in iterative software delivery methodologies – Agile, SCRUM, etc. Strong working experience in project management tools - JIRA, Monday, etc. Working experience with the Scaled Agile Framework (SAFe) is an asset Background in the financial services industry is preferred #J-18808-Ljbffr