Support Engineer
hace 3 días
Kantar Media is seeking a support engineer to join our offices in Rennes with the following responsibilities: To support customers (support level 2/support expert) in the scope of Audience measurement systems (audio matching/watermarking technology) : To analyze and to reproduce customers issues, to troubleshoot and to resolve customers through workarounds or technical solutions. To follow up issues through ticketing tool through permanent dialog with customers. To support customers for the installation and the maintenance of their systems. To install and test new product versions and to control that products version are correctly tested prior to release the versions to the customers. To write process or informative notes (FAQ, How to, technical notes) related to the set-up, commissioning and the support of Audience measurement systems in order to help customer for the set-up and maintenance of their systems. To support presales activity trough technical advices when it is necessary. Good written and fluent oral communication in English is required for this position. Support activities require to travel abroad from time to time. Experience Required: Technical Experience in network distributed architectures (cloud services, dockers, virtual box, Kubernetes, AWS, IBM Cloud, Azure,….) based on Linux systems, ideally for multimedia applications (video/audio). Ideally, a first experience as a support engineer or test engineer or field engineer for a systems integrator or manufacturer. Technical skills : Experience in system administration with Linux (Debian/Redhat/Centos) Knowledge of network protocols basics (routing, tunneling,…) and network issues debugging experience Nice to have skills Audio technologies experience and Basic Audio analysis (Audacity tools) Audio interfaces knowledge (sound cards, audio interface), professional TV tuners Script shell experience with Python in Linux environment System monitoring tools knowledge like Zabbix Personal skills Good written and fluent oral communication in English Customer satisfaction oriented with a capacity to maintain a good relationship with our customers whatever the circumstances Team spirit oriented within an international and multi-cultural organization Highly organized and able to manage concurrent requests from customers Issue analysis oriented and technically rigorous Autonomous to investigate on complex issues and to manage corrective actions #J-18808-Ljbffr
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Deskside Support Engineer
hace 10 horas
Madrid, España Tomgandhi Consulting A tiempo completo**Location**: Madrid **Qualification**: Bachelor’s Degree **Department**: Information Technology **Designation**: Deskside Support Engineer **Skills**: Deskside Support Engineer **Description**: Required Skills: - Mean time to repair - On site analysis, diagnosis and resolution of desktop prob
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Support Engineer
hace 3 días
Madrid, Madrid, España Hustler Marketing A tiempo completoCompany IntroductionAt SecureCo, we're at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients.What sets us apart is...
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Support Engineer
hace 1 semana
Madrid, Madrid, España Hustler Marketing A tiempo completoCompany Introduction:At SecureCo, we're at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients.What sets us apart is...
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Software Support Engineer
hace 3 días
Madrid, España Inexto SA A tiempo completoJoin to apply for the Software Support Engineer role at Inexto SAAre you interested in modern technologies and eager to support innovative solutions? INEXTO, a global leader in Authentication, Secure Serialization, Track & Trace, and Production Volume Verification, is looking for a Software Support Engineer to join our team. Our technology secures over 100...
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Software Support Engineer
hace 23 horas
Madrid, España Inexto SA A tiempo completoJoin to apply for the Software Support Engineer role at Inexto SA Are you interested in modern technologies and eager to support innovative solutions? INEXTO, a global leader in Authentication, Secure Serialization, Track & Trace, and Production Volume Verification, is looking for a Software Support Engineer to join our team. Our technology secures over 100...
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Support Network Engineer
hace 1 semana
Madrid, España GXO Logistics A tiempo completoWe are looking for a Support Network Engineer with proved experience to join our local IT team. You will be responsible for implementation of new network projects, monitor and maintain LAN/WAN networks in close cooperation with Central Network team. As a Support Network Engineer, you have hands-on experience designing, configuring and monitoring LAN/WAN...
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Product Support Engineer
hace 4 días
Madrid, España Multiverse Computing A tiempo completoAbout the RoleWe are seeking a proactive and technically skilled Product Support Engineer to join our team on a temporary contract. You will provide customer‑facing technical support for our compressed Large Language Models (LLMs) and API services.ResponsibilitiesBecome an expert in all Multiverse Computing products.Provide...
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Senior Support Engineer
hace 5 días
Madrid, España PowerToFly A tiempo completoA leading SaaS company in Madrid is seeking a 2nd Level Technical Support Engineer to join its support services team. You will provide expert analysis and resolution of technical issues, serve as a primary contact for premier customers, and drive improvements in support operations. Ideal candidates have a background in Computer Science, with at least 3 years...
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Product Support Engineer
hace 5 días
Madrid, España Multiverse Computing A tiempo completoAbout the Role We are seeking a proactive and technically skilled Product Support Engineer to join our team on a temporary contract. You will provide customer‑facing technical support for our compressed Large Language Models (LLMs) and API services. Responsibilities Become an expert in all Multiverse Computing products....
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Support Engineer
hace 6 días
Madrid, España Open Assessment Technologies S.A. A tiempo completoOpen Assessment Technologiesis growing, and we’re looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide. In this role, you will take ownership of complex technical investigations and provide the...
