Forward Deployed Engineer

Murphy AI is a next-generation debt collection platform powered by artificial intelligence, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, providing a seamless and effective solution. At Murphy AI, we're tackling one of the toughest challenges in fintech: making debt recovery more efficient, autonomous and scalable. Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we're setting a new standard for how businesses recover payments. As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward About the Role As a Forward Deployed Engineer, you will work very close to our customers to make sure our product actually solves their problems. You will understand how they work, how their systems are set up, and what they need, then build solutions that make our platform fit perfectly into their world. You sit between customers, product, and engineering. You ship real things, unblock real use cases, and turn customer needs into product improvements. What you will do Work directly with customers to understand their workflows, tools, and technical constraints. Build customer-facing features like dashboards, onboarding flows, reports, automations, and chat-based tools. Create and deploy integrations with third-party tools like SaaS platforms, CRMs, ERPs, and internal systems. Own customer deployments end to end, from first technical discussion to production rollout. Act as the link between customers and the core engineering team, turning real customer problems into reusable product features. Build internal tools and automation to make deployments, onboarding, and operations faster and more reliable. Help customers onboard in a self-serve way, while also supporting high-touch enterprise setups when needed. What we are looking for At least 3 years of experience building and shipping fullstack software in production. Solid backend skills and experience working with scalable systems. Comfortable working with unclear requirements and changing priorities. Strong ownership mindset and ability to work independently. Clear communication skills and comfort working with both technical and non-technical people. Curiosity and motivation to deeply understand customer problems. Nice to have Previous experience in customer-facing engineering roles like Forward Deployed Engineer or Solutions Engineer. Experience working with enterprise customers. Experience with cloud platforms like AWS, GCP, or Azure. Familiarity with CI/CD, infrastructure, and production systems. Startup experience or work on AI-driven products. Our stack (for context) Infrastructure: Microservices, Kubernetes, AWS, PostgreSQL Backend: , TypeScript, Python, Kafka CI/CD: GitHub Actions What we offer Salary: €40k–€70k gross/year Stock options: Because we all build Murphy together – you'll own a piece of what we're creating. Impact & Growth: Early role in a fast-growing startup, with mentorship and opportunities to take on more responsibility as you grow. Learning: Continuous development through mentorship, trainings, and exposure to real-world AI projects. Healthy meals: No more boring tupperware – enjoy daily meals with Nora Foods. We cover 50% of each order  Cobee card: Flexible compensation for transport and restaurants, so you can make the most of your net salary. Ride into work: Forget traffic jams – hop on your Panot e-bike and cruise to the office We cover 50% of your subscription. Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office in Poblenou, surrounded by a thriving tech scene, and 2 days of remote work. But if there's one thing that defines us, it's flexibility: we trust you to organize your time and space in the way that helps you do your best work. Our Process We believe that hiring is a two-way street: while we get to know you, you also deserve the chance to understand who we are, how we work, and what makes Murphy AI special. Here's what you can expect: First Interview – Getting to Know YouA conversation with a future teammate who's excited to find a new colleague. We'll talk about your story, what drives you, and what you're looking for next—no trick questions, just a genuine exchange. Second Interview – Deep DiveYou'll meet the Hiring Manager and potentially another team member. This is a more technical discussion where we explore your skills in detail, walk through real scenarios, and answer any questions you might have about the role. Tech Assessment or Business CaseA practical exercise to see how you approach challenges similar to those you'd tackle at Murphy. You'll have time to reflect and showcase your thinking—no rush, no surprises. Coffee at the Office with the FoundersFinally, you'll join us in our Barcelona office for a relaxed coffee with the founders and the Hiring Manager. It's the perfect opportunity to experience our culture firsthand and meet more of the team who could soon be your colleagues. To learn more about how we hire and what to expect at every step, feel free to explore our Hiring Guide  We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.