Marketplace Consultant

Job ID: 2751550 | Amazon EU SARL (Spain Branch) - C16

More than 300 million customers shop in Amazon’s store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store.

With increasing complexity of today’s ecommerce and rise of opportunities, the Strategic Account Services Team aims to leverage the full potential of each Amazon Selling Partner on Amazon. Our team provides leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our holistic service offering addresses advice on all facets of the Amazon Marketplace including topics such as International expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, Promotions, Advertising Strategy and Brand Building. In parallel to this strategic support, we also help our Selling Partners to solve their most pressing operational challenges.

As a Marketplace Consultant, you strategically consult your own portfolio of Selling Partners independently. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. Additionally, you will also be responsible for recruiting and onboarding Selling Partners to this new service.

1. Selling Partner Management: Simultaneously manage a portfolio of 10-20 Selling Partners to develop individual strategies, manage timelines, expectations and owning communications.
2. Run Business Analyses: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
3. Consultancy: Use your comprehensive Amazon knowledge to leverage our solutions for Selling Partners' objectives. Consult your Selling Partners on opportunities derived and potential business impact.
4. Support Execution and Operational Challenges: Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way.
5. Build relationships: Gain the trust of each managed selling partner by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
6. Coach: Dedicate time to educate each Selling partner about Amazon’s solutions and news to enhance each Selling partner’s knowledge about Selling on Amazon.
7. Recruit: Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
8. Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
9. Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more.

For this position, we expect:

1. Excellent communication skills in Spanish and English
2. Work experience in top-tier level consulting, key account management, advertising sales, B2B, digital retail / ecommerce, Business Development, Digital Marketing, Brand Management, Supply Chain Management or similar
3. Degree in Business Administration, Marketing, Finance, Economics or a similar program from a top-tier university
4. Strong analytical skills allowing the interpretation of complex data sets using Microsoft Excel
5. Well-founded knowledge in strategy development and execution
6. Proven ability to successfully attract, manage and interact with clients independently, particularly at the executive level.
7. Ability to multi-task and to adjust priorities in a fast-paced environment
8. Superior presentation skills to inform and influence stakeholders

- Experience of business-to-business selling
- Ability to work in a complex, cross-functional team environment (including technical, marketing, design and merchandising teams), chasing down and following up on dependencies, mitigating risks, and escalating when necessary
- High attention to detail and the management of multiple, competing priorities simultaneously
- Sound business judgment, proven ability to influence others.
- Experience using Salesforce.com or other CRM tool.
- Creative, has initiative, and can constructively advocate on behalf of the customer.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Posted: August 16, 2024

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.