BILINGUAL SPANISH CALL CENTER REPRESENTATIVE

hace 24 horas

San Fernando, España MCI A tiempo completo

Full‑TimePosition OverviewBILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for full‑time and part‑time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact‑find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on‑site, entry‑level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to applyTo be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre‑employment test.Essential DutiesHandle inbound and outbound contacts in a courteous, timely, and professional mannerListen to customers, understand their needs, and resolve customer issuesUtilize systems and technology to complete

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