UX Researcher

At Rover, our mission is to make it easier to experience the unconditional love of a pet. Founded in 2011, Rover connects dog and cat parents with trusted pet sitters and dog walkers across the U.S., Canada, and Europe. We empower our community of pet sitters and dog walkers to run their own pet care businesses with the tools and security of a global company.Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve earned a reputation as an excellent workplace, reflected in awards such as the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.This is a hybrid position that requires working out of our Barcelona Office in the Poblenou neighborhood two days per week on Mondays and Thursdays. Candidates must be based in Barcelona or willing to relocate.Who We’re Looking For:A curious, rigorous UX Researcher who loves translating user behavior into strategy and action.Someone equally comfortable running interviews or analyzing data, blending qualitative depth with quantitative evidence.A researcher with experience in global or marketplace contexts.A strong collaborator who thrives in cross‑functional teams (Product, Growth, Data, Design).A clear communicator who can turn complex insights into stories that move decisions forward.A professional who’s hands‑on with modern research tools (Dovetail, Maze, UserTesting, Figma, Notion) and eager to explore AI‑assisted research and analytics.Your Responsibilities:Lead end‑to‑end research across markets, ensuring findings inform product and business strategy.Collaborate closely with Product, Growth, and Marketing teams to define learning goals and prioritize research opportunities.Design and execute mixed‑method studies (qualitative + quantitative) to evaluate experiences, concepts, and market fit.Integrate behavioral data, experiments, and user feedback into cohesive insights in partnership with analytics and data science.Apply AI and data tools (R, Python, SQL) for data processing, visualization, and pattern detection.Translate complex findings into clear narratives and visual stories for diverse audiences.Identify cultural nuances and behavioral differences that shape trust and adoption across countries.Contribute to the global research roadmap, aligning insights with business OKRs and long‑term goals.Build and scale research systems, repositories, and dashboards to democratize insights across the organization.Collaborate with design, product, and engineering to test, iterate, and validate new ideas that enhance the Rover experience worldwide.Your Qualifications:Bachelor’s or Master’s degree in Psychology, Human‑Computer Interaction, Behavioral Science, Data Science, or related field.4–6 years of experience in UX, market, or behavioral research, ideally within digital product teams or marketplaces.Strong foundation in qualitative methods (in‑depth interviews, diary studies, ethnography, co‑creation workshops).Familiarity with survey and experimental design, sampling, and statistical validation.Proven ability to synthesize qualitative data into actionable frameworks, journeys, and insights.Working knowledge of data analysis tools (R, Python, SQL) for quantitative research and pattern discovery.Awareness of AI‑assisted research workflows for coding, clustering, or synthesis.Ability to collaborate effectively with Product, Growth, and Data Science to align insights with business decisions.Fluent in English; other European languages (German, French, or Spanish) are a plus.Nice to Have:Long‑term incentive plan with a company performance‑based cash payout.Pension plan.Private medical insurance.25 days PTO.Meal allowance and flexible compensation plan (transport and nursery).€450 to cover costs associated with the adoption of a pet.Annual €150 wellness reimbursement.Flexible work hours, with occasional presence required at certain times; otherwise, flexible workload and time management is encouraged.On‑site snacks, fresh fruit, and a kitchen to keep you energized.Regular team activities, events, game nights, and more.Dog‑friendly office.Rover is an equal‑opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionDesignIndustriesConsumer Services#J-18808-Ljbffr