Customer Service Agent
hace 1 semana
We are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, German AND a good command of a fourth language (English, Italian or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and impactful conversations, building trust and strong relationships with customers and colleagues alike.-Customer-centric Approach: Committed to delivering outstanding customer service by taking full ownership of enquiries through to resolution. Known for providing personalised, friendly, and efficient support that exceeds expectations.-Proven Customer Service Experience: Strong background in customer-facing roles, demonstrating the ability to resolve issues effectively while maintaining a professional and positive attitude.-Quick Thinking & Problem-Solving: Comfortable making sound decisions in a fast-paced environment, with a proactive approach to identifying and addressing customer needs.-Strong Multitasking Abilities: Capable of managing multiple tasks and priorities simultaneously without compromising quality or attention to detail.-Tech-Savvy & Adaptable: Confident using a variety of digital tools and CRM systems, with the flexibility to quickly adapt to new technologies and processes.-Team Collaboration: A reliable and cooperative team player who contributes to a positive working environment and supports colleagues in achieving common goals.-Time Management & Organisation: Excellent organisational skills with the ability to prioritise effectively and meet deadlines under pressure.-Cultural Sensitivity: Able to interact respectfully and effectively with people from diverse cultural backgrounds, ensuring inclusive and thoughtful service delivery.YOUR TASKS :- Respond to potential and existing customers through multiple channels (phone, email, chat room, social media, etc.).- Take responsibility for customers' problems and track the requests accurately and efficiently.- Manage orders from receipt to delivery.- Maintain accurate records and document customer service actions and discussions.- Maintain an orderly workflow according to priorities.- Be the point of contact for the onboarding of new customers.- Occasional translations or assistance to other services.- Bring in ideas to improve the customer service experience; your voice countsWHAT YOU BRING WITH YOU :High level of judgment, integrity and confidentiality.Start-up spirit.Positive attitude.Multitasking skills.Ideally located in Spain, Germany or Italy.WHAT WE OFFERFlexibility timetableJoin an awesome and passionate teamWork in Finance - Precious metalsWork from homeSTART DATE:As soon as possibleSalary : 15 -17 €/hour according to experience.
-
Customer Service Agent
hace 4 días
Barcelona, España MSX INTERNATIONAL A tiempo completo**Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?** **Then MSX has an interesting opportunity for You!** **Purpose of the role**: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles,...
-
Customer Service Agent
hace 5 días
Barcelona, España GOLD AVENUE A tiempo completoWe are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, Italian and English, a good command of a fourth language would be a plus (German or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and...
-
Customer Service Agent
hace 5 días
Barcelona, España GOLD AVENUE A tiempo completoWe are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, Italian and English, a good command of a fourth language would be a plus (German or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and...
-
Customer Service Agent
hace 1 semana
Barcelona, España Qonto A tiempo completoCustomer Service Agent - French Market
-
Customer Service Agent
hace 5 días
Barcelona, España TWOTHIRDS SLU A tiempo completoAbout Twothirds and the Role: Twothirds is a sustainable fashion brand inspired by the ocean and driven by purpose. We create high-quality apparel while keeping environmental impact at the core of every decision. Our community is growing fast, and customer experience is one of our key pillars. We're looking for a part-time Customer Service Agent to support...
-
Customer Service Agent
hace 1 semana
Barcelona, Barcelona, España GOLD AVENUE A tiempo completo 15 € - 17 €We are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, German AND a good command of a fourth language (English, Italian or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and impactful...
-
Customer Service Agent
hace 1 semana
Barcelona, Barcelona, España GOLD AVENUE A tiempo completoWe are seeking a Customer Service Agent to reinforce our Customer Service team. Multilingual Proficiency: Fluent in French, Italian and English, a good command of a fourth language would be a plus (German or Spanish), enabling effective communication across diverse customer bases.- Exceptional Communication Skills: Able to engage in clear, empathetic, and...
-
Barcelona, España Essence Coaching Group A tiempo completoSeller Customer Service Agent – German speaker Location: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: German + EnglishMonthly salary: 1200 Euro gross Role Overview We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness ,...
-
Customer Service Agent
hace 2 semanas
Barcelona, España NewCo Communications A tiempo completoDo you have strong communication skills (native German), and would you like to work in an international environment, assisting German-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona! As a Customer Service Agent, your responsibilities include: - Giving advice and...
-
Customer Service Agent Italy
hace 21 horas
Barcelona, España Affinity Petcare A tiempo completo**Customer Service Agent Italy** **Your Role** As a Customer Service Agent, your mission is offering an excellent service to the clients of the Italian market, creating an exceptional relationship with the assigned client portfolio, with an integral management of the OTC process (Order to Cash) from the entry of orders to invoicing and collection....
