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Head of Product-Led Growth
hace 3 semanas
Role TLDR Own self‑serve and PLG as a full revenue engine for micro customers – from acquisition and signup to activation, expansion and retention. Design flows where product does most of the work, and add humans only where ROI is highest. About CloudTalk CloudTalk is an AI‑powered business communication platform backed by a $28 M Series B investment. It serves 4,000+ sales and support teams across scale‑ups and large enterprises, unifying calls, messages and customer experience in one place.
The Challenge Ahead We’re looking for a commercial, experiment‑driven Head of PLG to scale our Product‑Led Growth (PLG) motion for micro customers, turning self‑serve into a full revenue engine. What You’ll Work On Take end‑to‑end ownership of the self‑serve / PLG funnel: acquisition → signup → onboarding → activation → paywall → expansion → retention for micro customers. Maximize revenue from the self‑served micro segment and tie your roadmap directly to revenue, expansion and retention outcomes. Design the post‑signup journey Map and continuously refine the post‑signup journey: from
