Evening/Night Guest Service Agent
hace 1 semana
Your mission Guest Service Agent at REMS SummaryThe Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders. ResponsibilitiesGuide our guests using our communication tools (PMS and phone calls).Welcome the guests to the properties and assist them during their stay (check-in).Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).Cover the reception of the guests in our office.Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs. Conditions and BenefitsLocation: Malaga historic center.Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. For the night shift: Schedule varies from 00:00 t0 08:00 am. For the evening shift: 16:00 to 01:00 or 17:00 to 02:00.Possibility of part time scheduling starting from 30H/ Week.Contract: Permanent employment contract with a trial period depending on profile.Days off: 2 days per week Salary: Between 20.500 EUR and 25.500 EUR annually.To go any further, please send your CV at: Follow us on Facebook, Instagram & Linkedin @rems.group Your profile Skills and qualificationsGood writing and spelling capabilities in English and Spanish (French and any other language is a plus).Be reactive, adaptive and improvise while facing issues.Having strong customer relationship capabilities.Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).TExperience as a receptionist in a hotel or AirBnB accommodation is a plus.A Bachelor's degree in a relevant field is a plus.About us REMS is the top quality Airbnb management company in Spain. We provide holiday experience to our guests and a full scope of services to property owners; Real Estate, Reform and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol.Excellence and organization are our mottoes, our multicultural team is determined to face ambitious challenges, in order to grow and establish ourselves as a leader in the industry.
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Evening/night Guest Service Agent
hace 1 semana
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS Summary The Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property...
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Night Guest Service Agent
hace 1 semana
Málaga, España REMS A tiempo completo**Your mission**: Night Guest Service Agent at REMS Summary The Night Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property...
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Guest Service Agent
hace 1 semana
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS **Responsibilities**: - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist...
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Guest Service Agent
hace 2 semanas
Málaga, Málaga, España REMS A tiempo completoGuest Service Agent at REMSSummaryREMS is number 1 on Airbnb Málaga in terms of revenue and quality.We provide great holiday experience to our guests and high end real estate management services to our clients; purchase, design and property management in the most valuable locations of the Costa del Sol.Excellence and organization are our mottoes, our young...
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Guest Service Agent
hace 6 horas
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS **Responsibilities**: - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist...
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Guest Service Agent
hace 2 semanas
Málaga, España REMS A tiempo completoYour mission Guest Service Agent at REMS ResponsibilitiesGuide our guests using our communication tools (PMS and phone calls). Welcome the guests to the properties and assist them during their stay (check-in). Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). Acknowledge and advise on tourist attractions (food &...
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Guest Service Agent
hace 1 semana
Málaga, España REMS A tiempo completo**Your mission**: Guest Service Agent at REMS **Responsibilities**: - Guide our guests using our communication tools (PMS and phone calls). - Welcome the guests to the properties and assist them during their stay (check-in). - Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..). - Acknowledge and advise on tourist...
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Guest Service Agent
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Málaga, España REMS Group A tiempo completo**About us**: REMS Group is a dynamic company with big ambitions, based in Malaga City, Spain. Specialized in real estate services, the company offers a high return on investment assets to its clients remotely by purchasing, redesigning, and managing properties in the most central and valuable locations of Malaga. Excellence and organization are our...
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