Account Manager
hace 1 mes
Account Manager Madrid Madrid, Community of Madrid, ES Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation. We are looking for an Account Manager to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.Main Responsibilities:Create and execute a strategic sales plan that expands the customer base by collaborating with the Sales Director.Meet with potential clients and build lasting relationships by understanding their needs in collaboration with the Industry Product Lead.Maintain the relationship with the SF Account Executives and stay updated on SF updates.For existing clients, focus on continuously offering new ways for the customer to derive value from the product/service in the future.Lead the negotiation, preparation, and presentation of commercial offers in assigned accounts.Lead customer communication at all stages of pre-sales, even when involving other teams.Share the strategy, sales objectives, and customer’s digital transformation roadmap with the Product Managers of assigned accounts.Pay special attention when multiple PMs are involved in one account.Collaborate with the Project Manager/Delivery Manager throughout the project by attending progress demos, participating in management committees, and resolving customer-related impediments.Manage and negotiate scope expansions for initial contracts.Monitor the progress of projects in assigned accounts, with particular attention to budget and timeline deviations.Manage the billing processes for assigned accounts.Identify potential Up & Cross Selling opportunities for the account.Collaborate with the Project Manager/Delivery Manager after project completion to identify successful and unsuccessful project elements.Lead the project retrospective with the client to review the experience, evaluate goal attainment, and explore potential improvements.Draft success stories and send SF satisfaction surveys to the customer.Experience and Skills:Account management experience.Experience in Salesforce ecosystem.At least, 2 years of previous experience in business/technology consulting.Previous experience in Project Management.Experience in digital projects.Experience in international projects.High level of English; other European languages is a plus.What Do We Offer:Permanent contract.Flexible Schedule. We make it easy. Balance your professional and personal life.Certifications plan. Improve your skills and get the official certificate from our main partners.Home Office. You decide and we support you.Flexible retribution (public transport ticket, Ticket restaurant, etc.).Health insurance.OMEGA in action. Our commitment to a better society is not just an intention.Professional development: Evolve, grow and get where you want to go.About Us:Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer Omnichannel Experiences in fields such as Customer Services, eCommerce, Analytics or Marketing. We target companies from different fields such as Retail, Life and Sciences, Manufacturing, Education, Non-Profit, NGO, etc. We are one of the top 3 partners of Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what they do. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: Talent, flexibility, commitment, and innovation. We bring them to everything we do. #TogetherWeGrow
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Account Manager Italy
hace 4 semanas
Centro, España SamBoat - Nautic Manager A tiempo completoAccount Manager Italy (H/F) Madrid Madrid, Madrid About Nautic Manager (SamBoat's SaaS Solution)Samboat is a peer-to-peer boat rental startup based on the collaborative consumption model. The platform allows boat owners to easily offset their costs, while sailors can rent a boat at a lower price. Inspired by major successes like Airbnb, Blablacar, or Drivy,...
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Account Manager
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Account Manager
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Centro, España Omega CRM A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Account Manager to continue developing interactions with our customers throughout their Customer...
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IT Account Manager
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Account Manager
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Junior Property Manager – Account Assistant
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Centro, España Adyen A tiempo completoAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...
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Senior Account Manager Industria y Servicios
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Account Manager
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Account Manager
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Key Account Manager
hace 1 mes
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SMB Account Manager
hace 3 semanas
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Key Account Manager
hace 1 mes
Centro, España Timup A tiempo completoEmpresa dedicada al Renting de Equipamiento (IT, Salud, Horeca, Agro, Logística, Industria) en búsqueda de Key Account Manager para la zona de Madrid. La empresa está especializada en el apoyo al sector bancario en la comercialización de productos de renting, y pertenece a un grupo familiar de empresas. Buscamos a una persona con perfil comercial y con...
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Lead Property Manager – Key Account Manager
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Account Manager I+D+i sector Industrial y TIC
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Junior Key Account Manager
hace 1 mes
Centro, España Nateevo A tiempo completo¡VDshop sigue creciendo!Buscamos a un/a Junior Key Account Manager que nos ayude a seguir impulsando nuestro negocio.VDshop, empresa de Grupo VASS, se construye desde el TALENTO, con equipos de buenos profesionales, a la vez que profesionales buenos, con mucha autoexigencia, compañerismo, pasión y crecimiento continuo para aportar el máximo valor al...
