Head of Educational Content Delivery

Head of Educational Content Delivery | TUMO Bilbao-Bizkaia, Spain ABOUT US: TheTUMO Center for Creative Technologiesis a free educational program that empowers teenagers aged 12 to 18 to take charge of their own learning paths, allowing them to expand their knowledge in technology and creativity, regardless of their socioeconomic background. Founded in Yerevan, Armenia, in 2011, TUMO is now present in 10 countries, including France and Germany, and soon in Japan, the Netherlands, and the United States. TUMOis launching its first center inSpainTUMO Bilbao-Bizkaiais currently being implemented byShaken Not Stirred, the same team that successfully established TUMO in Portugal inthree locations — Lisbon, Coimbra, and Porto —creating a growing network of creative learning centers across the country. Each center has the capacity to welcome up to1,500 students. Students combine TUMO's learning objectives —Robotics, Photography, Game Development, Graphic Design, Filmmaking, Programming, Music, and Animation— to create personalized learning plans that they continuously adapt according to their progress and evolving interests. Soft skills such as teamwork, initiative, empathy, and effective communication are integrated into the program alongside subject knowledge and technical skills. There are three learning methods at TUMO:Self-Learning, Workshops, and Learning Labs. These take place in person at TUMO centers under the guidance of our pedagogical and mentoring teams, with access to our digital platform and all the necessary hardware and software. ABOUT THE ROLE: TheHead of Educational Content Deliveryis responsible for managing the Workshop Leaders and ensuring the successful execution of educational activities, including Workshops, Learning Labs, and Learning Hub activities. This role plays a crucial part in maintaining the quality and effectiveness of the overall TUMO offer by overseeing the delivery of structured learning content and engaging activities, as well as ensuring the successful execution of educational activities. We are looking for someone passionate abouteducation, innovation, and making a positive impact on students' learning journeys The main responsibilities include: Ensuring content qualityby leading, mentoring and evaluating the team of Workshop Leaders, ensuring effective communication, workflow management, and professional development; Ensure the seamless functionality and quality of Self-Learning activities, responding to requests for support from the team regarding the content or platforms used, and supervising evaluations and feedback on activities, workshops and other activities; Keeping the calendar of workshops and activities as plannedon all internal platforms, ensuring that it is clear to staff and students; Plan and execute Learning Hub activities and Learning Labs, ensuring alignment with TUMO's educational framework while tailoring them to the local context; Guarantee high-quality and diverse offeringsfollowing TUMO methodologies, ensuring close communication with the Head of Student Experience to meet the needs of students in each cycle; Supporting the start of the center's school year, defining/revising processes, calendar, educational plan, educational resources, and recruiting the necessary staff; Contribute to the definition and implementation of the yearly educational roadmap, aligning it with annual the project's priorities and TUMO methodologies; Collaborate with local and international expertsto introduce new and innovative learning experiences for students; Contribute to the development of partnerships with the communityin order to create opportunities for students to activate creativity, knowledge, and their potential as citizens. WHAT YOU BRING: Educational Activity Planning:Expertise in creating and executing activities and reviewing content, fostering engagement and alignment with educational center's objectives, ensuring high standards of quality and precision; Student Engagement:Ability to connect with students with empathy, in order to create attractive activities plan and a vibrant learning environment; Innovative Learning: Knowledge and continuous curiosity about innovative learning, education methodologies, and classroom techniques, in order to inspire and implement as needed; Team leadership:Proven leadership and mentoring competencies, with the ability to inspire and engage across diverse profiles; Collaboration and Communication:Excellent interpersonal and communicational skills, with a strong ability to collaborate and work effectively within teams; Program Development:Ability to design and implement structured programs and activities, with intentionality, strategy and passion; Operational Management:Aptitude to manage daily operations and organizational workflows, such as team shifts or evaluation processes, having an analytical and continuous improvement mindset, adaptability and resilience in dynamic environments; Data analysis and Reporting:Strong analytical skills, with proficiency in data interpretation reporting and comfortable using Excel or other similar tools for performance tracking. Comfortable with technological tools, processes and resources; External Collaboration:Ability to build and maintain partnerships with external experts and organizations; Mandatory fluencyin English, Castilian and Basque (both Spanish languages) WHAT WE OFFER: We are a dynamic team who enjoy working together and believe that we can have an impact on education in Spain. In-Loco Full-Time Position: Work on-site at the dynamic TUMO center in Bilbao located in the the wonderful Azkuna Zentroa Building; Contract type:Full-Time Competitive Compensation:Receive a compensation and benefits package that reflects the role's responsibilities and aligns with your experience; Schedule:Working hours depend on the TUMO student timetable, and will be agreed upon entry; Reporting:This position reports directly to the Center Manager of the TUMO center; Growth Opportunities:We are an organization with different projects and locations, with opportunities arising that encourage professional development. HOW TO APPLY: All applications must be submitted through the Shaken Not Stirred Linkedin page, including your CV. If you have any questions, feel free to email us at, and we'll respond promptly. All applications will be handled with respect, in strict confidentiality and also, regarding the use of Artificial Intelligence by our ATS Factorial RH during the recruitment process, in compliance with regulation (EU) 2024/1689.