Sap Customer Service Consultant

hace 7 días


Barcelona, España Hexagon Geosystems A tiempo completo

SAP Support Consultant – Sales Order Fulfilment & Supply Chain ProcessesAt Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies , we provide the confidence that vital industries rely on to build, navigate, and innovate. From microns to Mars, our solutions drive productivity, quality, safety, and sustainability across aerospace, agriculture, automotive, construction, manufacturing, and mining. Yet measurement is only the beginning. We bridge the physical and digital worlds with cutting‑edge metrology, reality capture, and positioning solutions – making industries and cities safer, smarter, and more sustainable. Hexagon’s Geosystems division specifically focuses on combining accurate measurement, positioning, and mapping technologies with industry‑tailored workflows to help geodata‑dependent industries capture, visualise, and analyse the physical world, turning data into actionable insights for better decision‑making and improved efficiency. Looking forward, we are striving to enable our customers to meet sustainability and demographic challenges – ultimately advancing them towards truly autonomous solutions. Measurement is the foundation of progress. When it has to be right, it has to be Hexagon. ROLE & PURPOSE OF THE POSITION Are you passionate about SAP and supporting global teams? As an SAP Support Consultant – Sales Order Fulfilment & Supply Chain , you will play a key role in ensuring smooth operations across our Sales and Supply Chain processes. You will provide expert guidance and support to internal SAP users, helping them navigate the system efficiently and driving continuous improvements in Sales Order Fulfilment, Invoicing, Contracts, Subscriptions, and Service Operations. This is a hands‑on role where you will also contribute to training, documentation, testing, and rollout activities, making a real impact across the organization. DUTIES & RESPONSIBILITIES Provide global support for SAP Sales Order Fulfilment and Supply Chain Management (including Business Partner, Order Fulfilment, Invoicing, Contracts, Subscriptions, and Service Operations). Execute SAP customisations and perform large‑scale customer master data updates. Administer storage locations and SAP user accounts. Develop and deliver user training sessions (in‑person, virtual, and e‑learning formats). Participate in SAP rollouts and onboarding for new business entities. Test and validate change requests related to SAP Sales & Distribution processes. Maintain SAP‑related documentation, working instructions, and training materials. WHO YOU ARE Degree in Applied Science, Business Administration, or equivalent experience. Minimum of 2 years’ working experience in SAP Sales Fulfilment and Supply Chain (Sales & Distribution, Business Partner, MM). Experience as a trainer and in documentation management, with proficiency in Microsoft PowerPoint. KEY SKILLS Teamwork, problem‑solving, strong organisational and time management skills. High adaptability, effective communication, and critical thinking. Hands‑on experience with SAP S/4HANA, Business Partner, and Fiori applications. SAP customisation and mass data update expertise. Familiarity with ServiceNow, Salesforce, and e‑learning tools. Experience working in technical support, helpdesk, or SAP customer service and operations roles. Experience with AI tools (preferably COPILOT). LANGUAGE(S) ~ Fluent in written and spoken English; additional languages are an asset. TRAVEL REQUIREMENTS ~ Availability to travel domestically and internationally as required. Seniority level Mid‑Senior level Employment type Full‑time Job function Consulting and Supply Chain Industries IT Services and IT Consulting and Construction Location Barcelona, Catalonia, Spain Additional notes Forwarding requests and referrals increase your chances of interviewing at Hexagon Geosystems. #J-18808-Ljbffr



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