Technical Support Consultant
hace 1 semana
Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via emails, calls and chats Troubleshoot technical issues and provide step-by-step guidance to customers Collaborate with other departments to resolve customer inquiries Escalate complex issues to the appropriate team for resolution Document customer interactions Improve customer support processes and procedures Maintain high level of product knowledge Stay up to date with the product updates and changes What you need to succeed in this role: Excellent German (C2) and English is a must (both spoken and written) At least 1–2 years of experience in customer support in fast-paced environment Strong problem-solving and troubleshooting skills Attention to details Familiarity with CRM systems and basic technical support Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits and Perks: Fixed schedule: Monday to Friday, 10 AM–7 PM, CET Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills Visit our website: DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
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Technical Support Consultant
hace 1 semana
Valencia, Valencia, España SupportYourApp A tiempo completoWho we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Technical Support Consultant
hace 3 días
Valencia, Valencia, España SupportYourApp A tiempo completoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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German & English) Technical Support Consultant (Remote)
hace 2 semanas
Valencia, España SupportYourApp A tiempo completo**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Technical Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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Senior Client Support Technician
hace 2 semanas
Valencia, España Triton Technical A tiempo completoCompany Information Triton Technical is an IT and Audio/Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast-paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team.Position Summary The Senior Client...
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Senior Client Support Technician
hace 3 semanas
Valencia, España Triton Technical A tiempo completoCompany Information Triton Technical is an IT and Audio/Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast-paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team. Position Summary The Senior Client...
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Senior Client Support Technician
hace 3 semanas
Valencia, España Triton Technical A tiempo completoCompany InformationTriton Technical is an IT and Audio/Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast-paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team.Position SummaryThe Senior Client Support...
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(fluent German
hace 2 semanas
Valencia, España SupportYourApp A tiempo completoWho we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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Technical Support Engineer
hace 2 semanas
Valencia, España SAJ A tiempo completoResponsibilities1.Technical Support & TroubleshootingProvide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions.Diagnose and resolve complex technical issues related to system design, installation, commissioning, and operation.2. Project & Customer SupportSupport sales and project teams with technical...
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Technical Support
hace 2 semanas
Valencia, España Movilges Intersoft A tiempo completoWe are recruiting a **Technical Support** (M/F) to strengthen our team in Valência on-site. **What we are looking for**: - Experience in installing, configuring and updating hardware and software; - Experience in diagnosing and resolving network connectivity problems, including TCP/IP, DNS and VPN; - Experience providing training and guidance to end...
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Technical Support
hace 2 semanas
Valencia, España Romeu A tiempo completoAt ROMEU , the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding. We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment. En las oficinas centrales de TIBA SPAIN, ubicadas...
