Empleos actuales relacionados con Delivery Director - Madrid - Toptal
-
Director of Engineering Operations
hace 7 días
Madrid, España VCloud A tiempo completoA global AI contact center firm is seeking a Director of Engineering Operations to enhance delivery discipline and optimize engineering processes. This role involves supervising engineering, DevOps, and AI/ML teams to ensure high-quality execution and reliability. Candidates should have significant leadership experience in technical operations and cloud...
-
Global Study Director
hace 6 días
Madrid, España IQVIA A tiempo completoA leading clinical research organization in Madrid is seeking a Global Study Associate Director to lead cross-functional study teams and ensure successful delivery of clinical studies. The ideal candidate will have 7 years of clinical experience and proven project management skills. This role demands strong leadership, communication abilities, and extensive...
-
Global Study Director
hace 7 días
madrid, España IQVIA A tiempo completoA leading clinical research organization in Madrid is seeking a Global Study Associate Director to lead cross-functional study teams and ensure successful delivery of clinical studies. The ideal candidate will have 7 years of clinical experience and proven project management skills. This role demands strong leadership, communication abilities, and extensive...
-
Technical Delivery Director
hace 4 semanas
Madrid, España RED Global A tiempo completoWe are seeking a Salesforce Technical Delivery Manager - Core Platform to join the GDP Platforms Team, focusing on the Salesforce Core ecosystem — including Sales, Service, and Loyalty capabilities.The role operates globally by partnering with other GDP teams such as Product Development, Engineering, DevOps, Integration, etc., as well as must operate...
-
Director of Engineering
hace 2 semanas
Madrid, España Plain Concepts A tiempo completoDirector of EngineeringJoin to apply for the Director of Engineering role at Plain ConceptsWe are seeking a Director of Engineering with a strong technical background and strategic mindset to lead high-performing teams in the technology consulting space. This person will be responsible for both project delivery and
-
Director of Engineering
hace 2 semanas
Madrid, España Plain Concepts A tiempo completoDirector of Engineering Join to apply for the Director of Engineering role at Plain Concepts We are seeking a Director of Engineering with a strong technical background and strategic mindset to lead high-performing teams in the technology consulting space. This person will be responsible for both project delivery and
-
Director of Engineering
hace 1 día
Madrid, España Plain Concepts A tiempo completoDirector of Engineering We are seeking a Director of Engineering with a strong technical background and strategic mindset to lead high‑performing teams in the technology consulting space. This person will be responsible for both delivery and
-
Director de Servicios de Outsourcing
hace 2 semanas
Madrid, España Exceltic A tiempo completo**Sector**:Director de Servicios de Outsourcing **Lugar**:Madrid, Spain **Descripción**: Director de Servicios de Outsourcing **Requisitos**: - Grado en Ingeniería o carreras afines - Conocimientos de tecnología o ingeniería. - Experiência mínima 3 años gestionando un equipo de personas, como Project Manager, Team Leader o Service Delivery...
-
Madrid, España LHH A tiempo completoDirector, Global Reporting and Business Analytics, Global Delivery Services Join to apply for theDirector, Global Reporting and Business Analytics, Global Delivery Servicesrole atLHH(We welcome applicants from any country where LHH has a business presence)The Director, Reporting and Business Analytics is a strategic and operational leader to drive reporting...
-
Madrid, España LHH A tiempo completoDirector, Global Reporting and Business Analytics, Global Delivery Services Join to apply for theDirector, Global Reporting and Business Analytics, Global Delivery Servicesrole atLHH(We welcome applicants from any country where LHH has a business presence)The Director, Reporting and Business Analytics is a strategic and operational leader to drive reporting...
Delivery Director
hace 2 semanas
Delivery DirectorToptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on‑demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.Job SummaryThe Delivery Director is a key position responsible for driving delivery excellence, revenue growth, and operational transformation within the Services organization. This role combines strategic oversight with hands‑on leadership to ensure consistent, high‑quality service delivery, strong financial performance, and continuous improvement through AI‑enabled automation and process standardization.ResponsibilitiesRevenue Retention and GrowthOwn the end‑to‑end delivery lifecycle to ensure consistent client satisfaction and revenue retention.Partner with Sales, PreSales, and Practice teams to identify and expand existing client engagements into new services.Support pre‑sales efforts with delivery insights, solutions design, and resource planning to drive growth.Delivery Quality and ConsistencyEstablish and enforce standardized delivery methodologies, SLAs, and best practices.Continuously measure project performance, delivery quality, and client satisfaction through structured governance and feedback loops.Drive operational predictability and consistency across all accounts and projects.Margin Improvement and OperationsSupport P&L for assigned portfolio, ensuring revenue targets and margin commitments are achieved.Implement performance metrics, utilization tracking, and pricing governance to optimize delivery economics.Identify and eliminate inefficiencies, improving cost‑to‑serve through proactive resource and engagement management.Leadership and Organizational DevelopmentLead a team of Delivery Managers across multiple clients and domains.Build a performance‑driven culture focused on accountability, collaboration, and continuous improvement.Develop talent pipelines and succession plans to support organizational scalability.Accomplish work objectives through leading and supervising other Toptal team members on the Delivery team.Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.AI‑Enabled Delivery TransformationPartner with internal AI and Operations teams to introduce automation and data‑driven insights across delivery processes.Implement AI‑driven tools for quality monitoring, forecasting, and resource optimization.Champion technology adoption to improve productivity and enhance client outcomes.Key Performance Indicators (KPIs)Revenue growth and expansion in existing accounts.Delivery margin target achievement.Client satisfaction.On‑time delivery and SLA compliance.Delivery productivity improvement (hours saved, efficiency ratios).Delivery automation and AI adoption metrics.In the first weekOnboard and integrate into Toptal; meet your colleagues.Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.In the first monthBegin developing relationships with key leaders and stakeholders across the organization. Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.Establish collaborative relationships with sales leaders and practices leaders to define the approach for the identified service offerings.Understand and embed yourself within the flow of Delivery operations.In the first three monthsBe a well‑integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.Identify initial optimization opportunities within all delivery models.In the first six monthsDeliver client wins with high‑profile deployments.Build Thought leadership presence.Become embedded with Toptal’s sales and practice leaders, participating in
