Analyst Governance

Overview At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. ICS Governance & Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US—the colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers—the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation. ICS Control Management organization is looking for an Analyst of ICS Control Management focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role? ICS is making changes to the commercial business in certain European countries to simplify the issuing operations and to enable operating more efficiently and optimizing the business for further growth. Reporting into the Manager Governance & Control Europe this exciting new band 30 analyst position will be responsible for supporting the issuing business in Europe with special focus on Poland, Sweden & Norway. This role requires strong attention to detail and risk management skills, as well as an excellent ability to build relationships. It will involve extensive collaboration with multiple partners across numerous business units and geographies. The analyst will actively support different pillars of the Control Management and Financial Crime Risk framework and act as project manager to ensure adequate tracking and adherence to set deadlines and milestones. The ideal candidate will have a strong analytical mindset, excellent project management skills, and a keen eye for detail. Job Responsibilities Assists with the monitoring, governance and oversight of the financial crime program (KYC Refresh, Payments or Onboarding) in Poland, Sweden & Norway reviewing procedures, creating/uplifting controls and supporting committees and escalations with market leaders Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. for resolution of control gaps, mitigation of risk and remediation Track issues with KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholds Support with preparations for regular meetings to update stakeholders on project progress, while highlighting opportunities and championing change initiatives to reduce risk and enhance controls Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication Assist with aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials Support sound execution of New Product Governance (NPG), Issue Management and Third Party Risk (TLM) program among others Effectively engage and liaise with the Central Governance & Control teams to and streamline key business processes Minimum Qualifications 1‑2 Years experience in operational risk management (e.g., within Financial Crime, Risk, Compliance and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem‑solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Excellent project management, organizational and process/workflow skills with experience managing multiple projects simultaneously Intellectual curiosity and learning agility needed to explore and evaluate new ideas Able to retain a big picture focus, whilst paying close attention to detail Strong analytical skills as well as a strong level of PowerPoint and Excel. Ability to source and interpret data in a meaningful way to inform leaders and support decision making Preferred Qualifications Bachelor's Degree in Business, Risk Mgmt, Law, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous A strong understanding of Anti‑Money Laundering regulations and practices Experience in at least one of the following: Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds Provide support of implementing the operational risk governance frameworks Provide support of implementing the Financial Crime Risk governance frameworks Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards Assisting the operational risk exam management processes Employment eligibility requirements Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions. Benefits We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial‑well‑being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. #J-18808-Ljbffr