Cloud Business Support Analyst
hace 2 días
Social network you want to login/join with:Cloud Business Support Analyst - Barcelona Client: TD SYNNEXLocation: Barcelona, SpainJob Category: OtherEU work permit required: YesJob Reference: Job Views: 1Posted: Expiry Date: Job Description: What can you expect in our E-Commerce environmentTD SYNNEX offers several eCommerce solutions to allow its customers to purchase, manage, and resell Software products and Cloud Services. These solutions include online configuration and ordering tools, as well as an integrated e-business platform. TD SYNNEX sells over 1 billion USD worth of software through these eCommerce solutions. Our latest releases include a marketplace for Cloud Services, a White Labelled eCommerce solution, and an API platform for both customers and vendors.Job PurposeThe Cloud Systems & Services team aims to optimize business processes for these services, including shared services via TD SYNNEX's Shared Service Center and outsourced partners in EMEA.The Business Support Analyst will work directly with the Operations Support team and communicate regularly with countries and stakeholders. She/he will collaborate with management, local sales teams, internal departments, platform owners, IT teams, customers, and vendors to gather and analyze information and make recommendations. An important aspect is working closely with TD SYNNEX's country sales teams to ensure service levels meet expectations for Super Users, End Users, and Customers.The role also involves working with vendors to ensure proper understanding, documentation, and utilization of their platforms.Additional project-related duties may be assigned as needed.Responsibilities:Mapping process flows across Operations teams, including data collection, documentation, and analysis, identifying gaps, and supporting process improvements to increase efficiency.Conducting root cause analysis of process inefficiencies related to material flow, scheduling, production capacity, and constraints.Proactively monitoring cloud resources to identify performance bottlenecks.Documenting processes to ensure standardization across locations within the regional scope.Providing training and skill development for staff and outsourced parties on new processes.Maintaining relationships with countries and stakeholders to meet excellence metrics.Reviewing KPIs and SLAs to ensure expected performance levels are maintained.Knowledge, Skills, and Experience:Experience in technical support or operations, preferably with cloud technologies (not mandatory).Ability to work autonomously.Strong analytical and problem-solving skills.Experience working in an international, result-driven project environment.Knowledge of tools such as SAP, MS Office, hardware, operating systems, monitoring tools, etc. (plus).Experience with large multinational accounts.Excellent communication skills in English; additional European languages are a plus.Advanced Excel skills are a plus.Process-driven mindset.Knowledge of Cloud Security is a plus.We foster a collaborative and growth-oriented work environment that values innovation and professional development.#J-18808-Ljbffr
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Cloud Business Support Analyst
hace 2 semanas
barcelona, España JR Spain A tiempo completoSocial network you want to login/join with: Cloud Business Support Analyst - Barcelona Client: TD SYNNEX Location: Barcelona, Spain Job Category: Other EU work permit required: Yes Job Reference: Job Views: 1 Posted: Expiry Date: Job Description: What can you expect in our E-Commerce environment TD SYNNEX offers several eCommerce solutions to allow its...
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Cloud Business Support Analyst
hace 2 días
Barcelona, España JR Spain A tiempo completoSocial network you want to login/join with: Cloud Business Support Analyst - Barcelona Client: TD SYNNEX Location: Barcelona, Spain Job Category: Other EU work permit required: Yes Job Reference: Job Views: 1 Posted: Expiry Date: Job Description: What can you expect in our E-Commerce environment TD SYNNEX offers several eCommerce solutions to allow its...
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Business & Data Analyst — REDS Platform (Cloud)
hace 5 días
Barcelona, España Zurich 56 Company Ltd A tiempo completoA global insurance leader in Barcelona is looking for a Business Analyst/Data Analyst to drive the transition from a legacy platform to a cloud-native solution. You'll engage with cross-functional teams to deliver data-driven products, notably the Risk Exposure Data Services platform. The ideal candidate will have expertise in T-SQL and a strong grounding in...
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Salesforce Commerce Cloud Business Analyst
hace 1 semana
Barcelona, España VISEO - Spain A tiempo completoTrabajamos en proyectos Salesforce Commerce Cloud y hemos ganado premios por la labor de nuestros consultores. **VISEO es Sumit Partner** de **Salesforce**, y nos encontramos en constante crecimiento en el área **Commerce Cloud.** **Tu Rol**: - ** Gestión y explotación de sistemas Salesforce Ecommerce.**: - Análisis, organización y gestión de los...
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barcelona, España Mews A tiempo completoA dynamic tech company based in Barcelona is looking for a Customer Support Analyst. In this role, you will assist clients with their hospitality cloud solutions by offering exceptional support via various communication channels. Ideal candidates will have hotel experience and be fluent in English and Dutch. Flexibility to work shifts is required to support...
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Barcelona, España Mews A tiempo completoA dynamic tech company based in Barcelona is looking for a Customer Support Analyst. In this role, you will assist clients with their hospitality cloud solutions by offering exceptional support via various communication channels. Ideal candidates will have hotel experience and be fluent in English and Dutch. Flexibility to work shifts is required to support...
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Business Analyst
hace 1 semana
Barcelona, España Hitachi Rail A tiempo completoDescription :The Opportunity Hitachi Energy, High Voltage Products is implementing Digital solutions like Digital Passport System (DPS) & Digital Factory to become its global solution for global traceability, from suppliers to end-customers. DPS is a cloud-based platform that attaches unique digital identity and critical quality information to each of our...
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Business Analyst
hace 2 semanas
barcelona, España Hitachi Vantara Corporation A tiempo completoDescription The Opportunity Hitachi Energy, High Voltage Products is implementing Digital solutions like Digital Passport System (DPS) & Digital Factory to become its global solution for global traceability, from suppliers to end-customers. DPS is a cloud-based platform that attaches unique digital identity and critical quality information to each of our...
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Business Analyst
hace 1 semana
barcelona, España AXA Group Operations A tiempo completoJoin to apply for the Business Analyst role at AXA Group Operations . Job purpose As a Transformation Business Analyst, your main objective is to identify business needs, analyze processes, and support the design and implementation of digital, data & AI transformation initiatives. You act as a bridge between business stakeholders and technical teams to...
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Business Analyst
hace 2 días
Barcelona, España AXA Group Operations A tiempo completoJoin to apply for the Business Analyst role at AXA Group Operations . Job purpose As a Transformation Business Analyst, your main objective is to identify business needs, analyze processes, and support the design and implementation of digital, data & AI transformation initiatives. You act as a bridge between business stakeholders and technical teams to...
