Customer Success Manager – Enterprise
hace 7 días
Customer Success Manager – Enterprise We’re looking for a Customer Success Manager (Enterprise) to join Freepik, our rapidly scaling AI‑powered creative platform. This is a unique opportunity to shape the foundation of our customer success strategy and play a key role in how enterprise clients grow and create with Freepik. As a CSM you’ll build strong, lasting relationships with our enterprise customers – driving adoption, retention, and measurable business impact. You’ll work hand‑in‑hand with Sales, Product, and Leadership teams to ensure every customer not only reaches their goals but becomes an advocate for Freepik. What You’ll Do Own customer outcomes: Drive adoption, maximize ROI, and manage the full renewal process – addressing risks early and ensuring strong retention. Be the voice of the customer: Translate customer insights into action, influencing product decisions and go‑to‑market strategies. Build scalable systems: Create success frameworks, playbooks, and automated processes to support a growing enterprise portfolio. Act on data: Use key metrics and health indicators to identify opportunities, mitigate churn, and accelerate expansion. Collaborate cross‑functionally: Partner with Sales, Product, and Engineering to identify growth levers and enhance customer experience. How Success Will Be Measured Net Revenue Retention: Consistently exceed 100% through upsells, renewals, and expansion. Customer Adoption & Engagement: Maintain high utilization rates through proactive support and training. Customer Satisfaction & Advocacy: Achieve top‑tier NPS and strong customer referrals. Operational Efficiency: Build scalable, repeatable success processes that maintain a personal touch. What You’ll Bring Proven experience in Customer Success or
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Customer Success Manager – Enterprise
hace 1 semana
Málaga, Málaga, España Freepik A tiempo completoCustomer Success Manager – EMEAWe're looking for aCustomer Success Manager (Enterprise)to joinFreepik, our rapidly scaling AI-powered creative platform. This is a unique opportunity to shape the foundation of our customer success strategy and play a key role in how enterprise clients grow and create with Freepik.As CSM, you'll build strong, lasting...
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Enterprise Customer Success Manager
hace 5 días
málaga, España Freepik A tiempo completoA leading AI-powered creative platform in Spain is seeking an experienced Customer Success Manager for enterprise clients. This role involves driving customer adoption, maximizing ROI, and ensuring high customer satisfaction through collaboration with Sales and Product teams. Ideal candidates will have strong experience in Customer Success and the ability to...
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Customer Success Manager, Fleet
hace 2 semanas
Málaga, España Canonical A tiempo completo1 day ago Be among the first 25 applicants Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading...
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Graduate Customer Success Manager
hace 5 días
málaga, España Canonical A tiempo completoThe role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...
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Graduate Customer Success Manager
hace 4 días
Málaga, España Canonical A tiempo completoThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...
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málaga, España Canonical A tiempo completoA pioneering tech firm is seeking a Customer Success Manager to enhance customer experience and ensure successful onboarding. The role emphasizes problem-solving and collaboration with different teams. The ideal candidate should possess customer-facing experience and a passion for technology, particularly Ubuntu. The position fully embraces remote work...
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Prácticas laborales Málaga
hace 1 semana
Málaga, España Enterprise A tiempo completoPrácticas laborales Málaga - Management, Customer Service & Sales (Inicio Enero - Marzo) Join to apply for the Prácticas laborales Málaga - Management, Customer Service & Sales (Inicio Enero - Marzo) role at Enterprise. ¿Por qué Enterprise? Enterprise Mobility es una multinacional líder mundial en el sector de la movilidad. Tiene una red mundial...
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Customer Success Manager for Belgium Market
hace 2 días
Estepona, Málaga provincia, España MultiSafepay A tiempo completoDo you have experience in account management or customer success - Do you enjoy working with customers to help them get the most out of our payment solutions? We are looking for enthusiastic, customer focused, new colleagues! **What will you be doing?** As an Customer Success Manager you are the point of contact for our existing customers. At MultiSafepay...
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Customer Success Q&A
hace 2 semanas
Málaga, España Eholo A tiempo completoCustomer Success Q&A Eholo desarrollamos un software de gestión integral para psicólogos y profesionales de la salud mental. Nuestra misión es optimizar y simplificar la gestión de sus consultas, permitiendo a los profesionales centrarse en lo más importante: el bienestar de sus pacientes. Buscamos un/a Customer Success Q&A con un perfil híbrido,...
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Hybrid Customer Success Tech Specialist
hace 2 semanas
Málaga, España Eholo A tiempo completoUna empresa de software de gestión busca un/a Customer Success Q&A en Málaga, España. Esta posición requiere habilidades de comunicación en español e inglés, experiencia en Customer Success y conocimientos técnicos básicos. El candidato/a se encargará de acompañar a psicólogos en el uso del software, resolver incidencias, documentar problemas y...
