Network Deploy Technician

Job ID: | Amazon Data Services, Inc.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be Earth's most Customer‑centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.The position’s responsibilities include scaling support of several data center locations and day‑to‑day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large‑scale, enterprise‑class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast‑paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.Key job responsibilitiesManaging work and priorities through ticketing system and workflows to complete customer requests and projectsCollaborating with various stakeholders to remove project obstaclesTroubleshooting networking, routing and interconnectivity issues, including patch panels and patch cordsSpecifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipmentParticipating in the migration, basic configuration and rollout of new or upgraded hardwarePhysical RequirementsRegularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ poundsAbility to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after‑hours support as neededWorking in cramped and/or elevated and/or noisy environmentsBending, lifting, stretching, reaching, standing and walking for up to 8+ hours a dayAscending and descending ladders, stairs, and gangways safely and without limitationTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver’s license to travel within the regional work area, as company transportation will not be provided.Basic Qualifications1+ years of computer networking experience1+ years of Linux operating systems experienceBachelor's degree in Information Technology, Computer Science, or a related fieldExperience in computer networkingExperience working with Linux operating systemsCan lift and rack equipment up to 40 poundsExperience with computer hardware troubleshooting and repairPreferred QualificationsCan work in cramped spaces or in elevated locations while adhering to health & safety guidelinesExperience dealing effectively with customers during problem resolution and operating efficiently under pressureExperience managing work and priorities through a ticketing systemExperience with cabling infrastructure best practices and methodologiesExperience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr